Luther Brookdale Honda

The recall process was easy. They fixed it, updated me and answered all of my questions. Thanks! They fixed it, updated me and answered all of my questions. Thanks! More

We are always helped the minute we walk in the door. People often ask if we need anything or are willing to answer any questions we have. It’s clean & comfortable. People often ask if we need anything or are willing to answer any questions we have. It’s clean & comfortable. More

Efficient, concise and clean environment, with a smile friendly atmosphere. Awesome experience and thanks for the service. friendly atmosphere. Awesome experience and thanks for the service. More

There are now oil foot prints on my drivers side floor mat. I also have oil drips on the hood of my vehicle. Very poor job and I doubt I will be back for any future oil changes. mat. I also have oil drips on the hood of my vehicle. Very poor job and I doubt I will be back for any future oil changes. More

No problems. No surprises. Cy was prompt. Can’t think of much more to say. No surprises. Cy was prompt. Can’t think of much more to say. More

I called to schedule my appointment to replace a small plastic piece. I arrived at the appointment, waited an hour, and was told the part is not in stock. I received an invoice for $0. 10 days later, the plastic piece. I arrived at the appointment, waited an hour, and was told the part is not in stock. I received an invoice for $0. 10 days later, the part was in. I scheduled an appointment and was told it could take up to two hours, which makes me wonder why I need an appointment to replace a a piece of plastic that is smaller than a coaster. Sensing my frustration on this second visit, I was then informed the cost would be $170. I declined and left. Why was I allowed to make an appointment to replace a part when the part is not available? I was surprised the part was not covered by a warranty and was not told I would have to pay until the second visit. I found the consultant Cy to be smug. He cared little about my personal time, and instead showed me files of other cars that need to be serviced. More

Victor was the best. He could see I knew what I wanted and didn't have to sell me on the car I was seeking. He answered my questions, kept it light and entertaining. And He could see I knew what I wanted and didn't have to sell me on the car I was seeking. He answered my questions, kept it light and entertaining. And that's just what I appreciate. He was exactly the right car representative I wanted. You should be that lucky. More

Love it, and that is enough said. Anything more would be superfluous and redundant. The end Anything more would be superfluous and redundant. The end More

Haven't taken my car anyplace else. Always good and timely service and friendly people. Always good and timely service and friendly people. More

Bought a 2020 Honda Passport. It sustained some sealcoat damage during detailing. 2 weeks later we still don't have the car in our possestion. Our down payment was cashed in 24 ho It sustained some sealcoat damage during detailing. 2 weeks later we still don't have the car in our possestion. Our down payment was cashed in 24 hours. Very dissatisfied! Only positive was, our salesman was very nice. We won't buy from them again! More