Luther Brookdale Honda
Brooklyn Center, MN
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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I just bought a Honda Pilot from Brookdale Honda and I have to say I was treated very well by my salesperson and the business manager. The price of the new vehicle was good and I received a fair price on have to say I was treated very well by my salesperson and the business manager. The price of the new vehicle was good and I received a fair price on my trade in. I did not feel pressured to purchase or to add on extra things. Prior to my visiting the dealership for a test drive I had received information including pricing via e-mail that allowed me to compare and research so I felt comfortable with the vehicle and the pricing before I walked in. More
Overall the dealership staff were friendly and helpful. After coming back from lunch our sales consultant was tied up and another person from the clerical dept. came out of now where and helped us out unti After coming back from lunch our sales consultant was tied up and another person from the clerical dept. came out of now where and helped us out until Ryan was able to meet with us. The sales department knew we were shopping around and that we were ready to buy, but didn't want to mess around over trade in price. The value offered was a very fair price for the vehicle, condition, and miles on it. More
We originally communicated with Brookdale Honda via the internet. We received a quick return phone call and prompt service after our inquiry. Our salesperson, Ryan, was very friendly, honest, helpful, pr internet. We received a quick return phone call and prompt service after our inquiry. Our salesperson, Ryan, was very friendly, honest, helpful, professional, available, and great to work with. We never felt pressured which we really appreciated. This was the easiest car buying experience we have had! More
Working with Dave Mix was great! He answered all my questions and took some time to show me all the available Honda Pilot within my price range. Due to my bad credit, I did not get the best rate( rate questions and took some time to show me all the available Honda Pilot within my price range. Due to my bad credit, I did not get the best rate( rate too high! ). But, I needed a bigger vehicle for my family. So I traded in my Honda CRV- Dealer offered me very low trade in and I was disappointed. Anyway, Alex managed to find financing through American Honda Financing and the rate was very high due to my bad credit. Dave did stay in constant communication throughout the whole process even thought it took several hours to complete. Overall, I got a nice Honda Pilot but feel the whole buying process was really exhausting and the wait was very long! I will bring my car in for oil change.. More
Although Chelsea was relatively new as a sales person, she worked very hard to get all of our concerns answered and responded quicker to our proposals. Their prices on used acrs are fixed - but reasonabl she worked very hard to get all of our concerns answered and responded quicker to our proposals. Their prices on used acrs are fixed - but reasonable - but they were very fair on the negotiatin on our trade-in. Also some very nice perks after the purchase. Highly recommended. More
Ryan was friendly, yet professional, helping my husband and I get our deal done in the shortest amount of time, yet answering our questions and addressing our concerns. When there was a minor problem a fe and I get our deal done in the shortest amount of time, yet answering our questions and addressing our concerns. When there was a minor problem a few days after our purchase, a quick phone call to Ryan got the problem addressed and corrected in a short amount of time. We felt no pressure and that is HUGE for my husband and I. Ryan knew exactly how to handle us and for that reason, we will recommend him and Luther to friends and family as well as return when in the market for another vehicle. Thanks for the great customer service! More
We requested an internet quote and received information immediately and a follow up to see if we had any questions. We never felt pressured and had all of our questions answered immediately. The first time immediately and a follow up to see if we had any questions. We never felt pressured and had all of our questions answered immediately. The first time we met Quinn in person was the day we went in to purchase our vehicle because we had received all the info we needed prior to making our decision via phone conversations and e-mail. We have a very busy life and the time we saved by not going around from dealer to dealer was priceless as well as hassle free. Brookdale Honda was amazing from request to financing (thanks Alex) to follow up. I wouls definitely recommend them and go back there myself when we are ready to purchase our next vehicle. More
I ended up visiting Brookdale Honda first on my list because of the prompt and useful email response I received from the online sale person. I had intended to also look at a KIA and a Mazda. Don, the sa because of the prompt and useful email response I received from the online sale person. I had intended to also look at a KIA and a Mazda. Don, the sales associate at Brookdale Honda, was polite and helpful but not the least bit pushy or aggressive. While I went to the dealer to look at the 2010 CRV, after a test drive of the Insight, I made the decision to purchase the hybrid. I was pleased with the fetures, the MPG, price and color choices. I really like this car. And I never visited the other dealerships. This is my third Honda. I think I will be a Honda driver for the rest of my life. More
We had an excellent experience at Brookdale Honda. We received great information, and there was no pressure to buy. Of course we did because the prices were so low. I'd recommend this place to family. Th received great information, and there was no pressure to buy. Of course we did because the prices were so low. I'd recommend this place to family. Thanks for making it an easy decision! More
I would recommend this dealership and sales consultant. He listened to my needs, was not pushy and was able to work with pricing in a way that I could afford my new vehicle. Also sales consultnt did not p He listened to my needs, was not pushy and was able to work with pricing in a way that I could afford my new vehicle. Also sales consultnt did not push his own agenda. Also business office was able to explain finance options. Also after the tranaction sent a thank you note and a box of cookies. What a nice and thoughtful touch. More