Luther Brookdale Honda

We continue to come back to Brookdale Honda after leasing and purchasing several cars the past 2 decades. We have not visited another dealership since due to the excellent customer service we recei leasing and purchasing several cars the past 2 decades. We have not visited another dealership since due to the excellent customer service we receive at Brookdale Honda. More

Fake service after two times visit,how can you go back for fluid check after just a week of service? for fluid check after just a week of service? More

My experience at this dealership was great. I'd been searching for a car for over a month, and had some bad experiences with high pressure sales tactics, but Hannah and the rest of the team was I'd been searching for a car for over a month, and had some bad experiences with high pressure sales tactics, but Hannah and the rest of the team was easy to work with and straight forward. I love my new car! The only sour note was Manager Alex saying I couldn't put a deposit down if I wasn't 100% (I was asking to take it to my mechanic for an inspection.)- if you trust your mechanics at Brookdale Honda and the inspection process, then my mechanic will come back with approval and I'll be buying the car. Which is exactly what happened, but if felt unnecessarily stressful. More

One of the worst dealership ever. Do not waste your money here look elsewhere. Sales managers mock people and are not transparent. Do not waste your money here look elsewhere. Sales managers mock people and are not transparent. More

Victor was so very great in dealing with! Very sociable, pleasant, caring and helpful! I would definitely recommend him! Love my vehicle! The only and I mean ONLY draw back was asking the dea Very sociable, pleasant, caring and helpful! I would definitely recommend him! Love my vehicle! The only and I mean ONLY draw back was asking the dealer to replace the rear drivers side tail light as it leaks water inside of it so when you lift the tail gate water runs out of the light through the bottom of the trail gate. A suggestion was made to drill a small hole in the bottom of the light but that still won't keep water from filling up inside the light. Also I shouldn't have to drill a hole into a $26,000 vehicle in which i paid asking price. Just wanted it replaced but upper management wouldn't. I found that disappointing to say the least considering the price I paid. And to replace the light was under a $100. More

This dealership was fast and easy to work with, they helped get information and helped understand what was needed or expected. helped get information and helped understand what was needed or expected. More

I am pleased with my vehicle. No new vehicles available, sales person whom I didn't resonate with, finance that I am not sure wasn't the best option (no discussion with buyer as t No new vehicles available, sales person whom I didn't resonate with, finance that I am not sure wasn't the best option (no discussion with buyer as to why Honda Credit was selected for financing), and an issue with my used vehicle between Luther dealerships. Lack of recognition of purchasing 7+ vehicles with Luther. More

4th vehicle I’ve worked with Chad & Brookdale Honda on. They make the process easy and quick. They make the process easy and quick. More

Ryan Giles was fabulous to work with. He wasn’t pushy and maybe the buying experience very smoothe He wasn’t pushy and maybe the buying experience very smoothe More

Pleased with maintenance and the recommended service. Spent much more than expected. Good customer service. Clean facility. Appreciated the water and drinks. Spent much more than expected. Good customer service. Clean facility. Appreciated the water and drinks. More