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Luther Brookdale Honda
Brooklyn Center, MN
6,458 Reviews
Welcome to Brookdale Honda! Located in Brooklyn Center, MN, Brookdale Honda is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Brookdale Honda a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Honda, you’ve come to the right place. Call 763-331-6800 for your No-Obligation Internet Price Quote from our Internet Department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 6,458 reviews
July 28, 2023
I had an appointment but when I got there at 10AM they said they were way behind and might not be able to get my car in that day. He checked and told me they could but it would be longer than the 3 hours said they were way behind and might not be able to get my car in that day. He checked and told me they could but it would be longer than the 3 hours I was told. I told him that I would like to be updated because I had rides scheduled. I did receive an answer to my text around 2PM that it should be done around 4. That was too late for my original ride so I had to make other arrangements. My second ride had to leave at 4 so they dropped me off because they couldn't wait any longer. When I got there my car was done and the tech had gone home and no one bothered to call me. They had my phone number. They could have called me ahead of time to reschedule or let me know if later was ok. They had multiple opportunities to communicate with me to make this process easier but they failed at every occasion. I don't know the names of the people I spoke with but they were polite. More
by sue
Verified CustomerEmployees Worked With
Can't remember
July 27, 2023
Chad was great and made the whole process super relaxing. I would definitely recommend Chad to anyone buying a Honda. I would definitely recommend Chad to anyone buying a Honda. More
by BETH.SEIDL24
Employees Worked With
July 27, 2023
It would have been better and greatly improved or help if this Honda dealer add or provide services for salvage cars, such as mine. this Honda dealer add or provide services for salvage cars, such as mine. More
by Kiahue20
Employees Worked With
July 26, 2023
Great service. I’m a repeat customer because Luther Brookdale Honda always goes above and beyond in customer service. I would highly recommend their service depar I’m a repeat customer because Luther Brookdale Honda always goes above and beyond in customer service. I would highly recommend their service department to anyone. More
by kyleiankoceja
Employees Worked With
July 26, 2023
Good dealer great service , cheep material car with cheep plastic smell and low quality fabric plastic smell and low quality fabric More
by raidmonir
July 20, 2023
Adrian Tursso hands down best service advisor I worked with & I have an Acura TL not even a Honda (Same thing) However I choose Adrian at Honda over Buerkle Acura anyday of the week!!! Keep up the good wo with & I have an Acura TL not even a Honda (Same thing) However I choose Adrian at Honda over Buerkle Acura anyday of the week!!! Keep up the good work brother Adrian as I will go to you from here on out!! More
by orlandingzone
Employees Worked With
Adrian Tursso
