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Luther Brookdale Chrysler Jeep Dodge RAM - Service Center

Brooklyn Park, MN

3.5
426 Reviews

426 Reviews of Luther Brookdale Chrysler Jeep Dodge RAM - Service Center

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November 24, 2018

4 days without a response. Lifetime warranty question, unanswered. Still waiting. Now my only recourse is to continue to write bad reviews about Luther Dodge. Still waiting for More

by JS022202
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't know any names.
Nov 24, 2018 -

Luther Brookdale Chrysler Jeep Dodge RAM responded

We are very sorry to hear about the confusion and or questions you have concerning your Service Contract. If you could please provide me with your contact information. I will have a qualified knowledgeable individual contact you back right away. I look forward to hearing back from you. Thank You

November 24, 2018

I just had an oil change this time. The service department is always so efficient and friendly. It is usually pretty easy to get an appointment when you want it. I always am pleased wi More

by ERJLWJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I am not sure who I worked with in the service dept.
November 22, 2018

Very professional and very quick services. Michael explain the service . I would recommend this service center to friends and family. Thank you to Michael Flaifel. More

by BIRBALROCKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Flaifel
November 22, 2018

Oil leak after oil change I had my car in for an oil change and ended up with a significant oil leak. Had to take it back to get the problem corrected. The drain plug hadn't b More

by brucecc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole
November 22, 2018

Oil Change I've had several services performed at this dealership. The service department is clean and the service managers and the cashier are always courteous More

by jamisonkohout
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Stalling
November 21, 2018

Service Followup SEnding an email with service coupons for work just preformed does not do me any good maybe should given the coupon on service just performed. More

by RLBURR007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate
November 20, 2018

Great service They were professional to work with. Quality service and great customer service. Nice, friendly, courteous. I have nothing bad to say about my experie More

by CAITLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mandrell Garner
November 20, 2018

very good thanks to Brian I had Brian check me in and the service was great, I will be coming back. thanks to Brian( the man in the wheel chair) More

by mickganley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Spaeth
November 19, 2018

Very knowledgeable The service advisor determined the problem quickly, and my vehicle was fixed the same day. I was very pleased with the service and would definitely re More

by dpappas2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendon Judge
November 19, 2018

Fast, quality service I can for a quick oil change and overall check of my car. They check everything quickly, recommended a filter change on top of an oil change, and had More

by Kpearson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel Stallings JR, Jason Olson
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