Luther Brookdale Chrysler Jeep Dodge RAM

I was leery of using them due to a problem I had with my Dodge Caravan where I was ahcrged $340 and the problem was not fixed. I dealt with them and the Betterbusiness bureau and got a refund that time. W Dodge Caravan where I was ahcrged $340 and the problem was not fixed. I dealt with them and the Betterbusiness bureau and got a refund that time. Well now I had requested they reprogram the tcm because there was a service bulletin about issues after a transmission fluid change. That was the issue I was having so that had to be the issue. They claimed they never heard such a thing, even though they are a Chrysler dealer. They belittled me for "thinking I was a mechanic" and that they would do the reprogram, but then would need to charge me another $120 (so $240 total) to make sure nothing else was wrong and ther probably would be, according to David. He claimed that it was sure to be an expensive repair. How he knew this I don't know because he hadn't looked under the hood or test drove it! At any rate I was not comfortable leaving it there so I went elsewhere. The Transmission shop in Golden Valley knew exactly what I was talking about and said it was a very common problem in Chryslers! Guess what they charge for the reprogramming? $20!! So Brookdale Chrysler Jeep wanted to make sure I had an expensive issue and wanted at least $240 for something they admit they are not knowledgeable about and it got fixed in 15 minutes at the Transmission shop for $20. Do not use Luther Brookdale Jeep Chrysler unless you want to pay way too much and probably not have your problem repaired. Also, women should not use this company. They seem to think women are stupid. I bet if a man had come in and requested the reprogramming they'd have just done it with no argument! Although they would have overcharged the men, too. I recommend that no one ever use them for servicing your car! More

I purchased user Honda 2007. Great used car price I purchased user Honda 2007. Great used car price and trade in value! Thank you. Condition of the Car is good. One good server I like: In few I purchased user Honda 2007. Great used car price and trade in value! Thank you. Condition of the Car is good. One good server I like: In few days of buying car my car battery was failed, “Luther Brookdale Chrysler Jeep Dodge” has replaced new battery with out charging any price. More

Overall dealership experience was great. Steve was Overall dealership experience was great. Steve was knowledgeable of the product and paid attention to my needs or requests. Steve also expedited the Overall dealership experience was great. Steve was knowledgeable of the product and paid attention to my needs or requests. Steve also expedited the entire process because he knew that I had a busy schedule and that I wanted to get the deal done and move on. In addition, the Finance Manager worked with me to secure the best rate and monthly payment to fit my budget. Probably the best overall buying experience that I have had in 30 years. This is my new dealership. A.W.P. Savage, MN. More

Great experience. Got a lot for my high mile used car and got another used car at a great price. Free waranty got small problem fixed right away and even got a rental car all for free!! Thanks Chris Brown! I got another used car at a great price. Free waranty got small problem fixed right away and even got a rental car all for free!! Thanks Chris Brown! I would tell anyone to check out their website when purchasing a used car! More

My experience was good until I tried to get a return call from the person I dealt with regarding a question I had about my vehicle. I left a detailed message and he never returned my call. This brought my ex from the person I dealt with regarding a question I had about my vehicle. I left a detailed message and he never returned my call. This brought my experience down dramatically. I feel not returning an important call to a customer is the worst in customer service. Very disappointing. More

I easily made an appointment for service on line. Service was performed quickly and as scheduled. I was a bit surprised to have to pay hazardous disposal and shop supplies fees for a tire rotation a Service was performed quickly and as scheduled. I was a bit surprised to have to pay hazardous disposal and shop supplies fees for a tire rotation and wiper blade replacement, but my total bill was still reasonable. I will continue to have them provide my car with service and will probably by my next car from them. More

From the first phone call i was sooooo happy to work with Ben Sobraske--he has went over and above for me. I also brought my daughter in and he helped her too!! i love my car and Ben!!!!!!!!!!!!!!!!!!!!!!!!! Ben Sobraske--he has went over and above for me. I also brought my daughter in and he helped her too!! i love my car and Ben!!!!!!!!!!!!!!!!!!!!!!!!! I will recommend to all and will continue the relationship. easiest car deal i have ever made thanks to Ben!! More

I recently came in for my first service call since purchasing my pre-owned Dodge Grand Caravan. The srevice dept took care of all my issues, gave me a ride to a near by establishment, picked me up whe purchasing my pre-owned Dodge Grand Caravan. The srevice dept took care of all my issues, gave me a ride to a near by establishment, picked me up when they were finished and best of all I was not charged anything for a wheel alignment, tire pressure monitors and oil change. I was very pleased. More

the people at the dealership were real friendly and helpfull to make shure that all questions were taken care of. the price was worth me driving 98 miles and going through rush houh traffic in the cit helpfull to make shure that all questions were taken care of. the price was worth me driving 98 miles and going through rush houh traffic in the cityes,to me it was a great deal. i have been telling everyone were i got the car and the great deal i got sence i got the car. the car runs great and i love it, yes i am verry verry happy with it. and i do recommend that if anyone of my friends is looking for a car that give Luther of Brookdale a call. More

Everything we have done with this company has been done well. We have purchased our 6th vehicle from them and have been treated fairly on price and very well on the service we have had done. They have al well. We have purchased our 6th vehicle from them and have been treated fairly on price and very well on the service we have had done. They have always gone the extra mile to make us satisfied. More