Luther Brookdale Chrysler Jeep Dodge RAM

Customer Service Alive an workin'! I have had very good service each time I go into any part of this dealership. Since buying my vehicle it has been serviced in such a way that I feel I have had very good service each time I go into any part of this dealership. Since buying my vehicle it has been serviced in such a way that I feel as important as the vehicle itself. Employees are friendly, efficient and on the spot. Work is always explained to me, what was done and what needs and should be done. There is no pressure to 'sell up' services and I like being in control - can't blame anyone but myself if something is not done immediately. Over all I am satisfied with the service, the people, the end result and most of all my vehicle. More

Good dealership Our salesman ,Jerome weas excellent to work with. He was interested and attentive to what we were interested in. He helped us learn all the new featu Our salesman ,Jerome weas excellent to work with. He was interested and attentive to what we were interested in. He helped us learn all the new features on the vehicle. Mike also did a good job. More

Fast and Friendly! The employees at Luther Brookdale Crysler Jeep and Dodge are always helpful, from scheduling the appointment to completing the service. They are very The employees at Luther Brookdale Crysler Jeep and Dodge are always helpful, from scheduling the appointment to completing the service. They are very efficient and have a warm, welcoming area to wait while the work is being done. Wouldn't go anywhere else! More

Misc recall work Everything went as planned. DONE when promised. Service writer was great (Dave?) it was all simple and painless. I only wish could provide provide lo Everything went as planned. DONE when promised. Service writer was great (Dave?) it was all simple and painless. I only wish could provide provide loaner vehicles, so I could schedule easier for all day jobs without finding extra transportation. More

Service Interval Work and Recalls Dave Carson was great! Work was completed and when done there was no 'laundry list' of recommended but possibly questionable repairs as I have experie Dave Carson was great! Work was completed and when done there was no 'laundry list' of recommended but possibly questionable repairs as I have experienced elsewhere. Even got me in for a second recall that was on the books, but not in my original appointment. Just a clear and fair evaluation of my tire condition for future reference. If a customer is treated fairly they will come back. Thanks to Dave, I will More

Bety knowledgeable staff! Sales staff was excellent and very knowledgable! Would highly recommend him and the dealership! The finance person was very helpful and easy to unders Sales staff was excellent and very knowledgable! Would highly recommend him and the dealership! The finance person was very helpful and easy to understand and work with! More

Great work Service people could not have been any nicer. The work was done before they said it would be. I love this dealership and its employees! Service people could not have been any nicer. The work was done before they said it would be. I love this dealership and its employees! More

Great Experience. Country did a great job helping us pick out a new car. He was very knowledgeable. Al also was amazing. This was the second time we have worked with Country did a great job helping us pick out a new car. He was very knowledgeable. Al also was amazing. This was the second time we have worked with Al. More

Rock solid service as usual No fluff and little wait time. Straight to the point and very efficient. Thought I would be in for a bit of wait pre-holidays but that didn't happen No fluff and little wait time. Straight to the point and very efficient. Thought I would be in for a bit of wait pre-holidays but that didn't happen. More

Stale smoke Over all the service has improved a lot., The only issue is this is the second time I have gotten in to my jeep and it has the odor of stale cigarette Over all the service has improved a lot., The only issue is this is the second time I have gotten in to my jeep and it has the odor of stale cigarette smoke, I don't smoke so I can only assume that the tech or some else that drove it to the service area or from the service area does. More