Luther Brookdale Chevrolet Buick GMC - Service Center

Excellent service The quality of service at Luther is matched by the friendliness and caring of those who provide it. It is always a good experience to bring my Equino The quality of service at Luther is matched by the friendliness and caring of those who provide it. It is always a good experience to bring my Equinox in for service, even though, as an early appointment, there were no fresh cookies. More

Helpful and Timely Service Today was just a typical oil change service, but Luther Brookdale Buick/GMC performed admirably. Bruce was very helpful and patient, acknowledging my Today was just a typical oil change service, but Luther Brookdale Buick/GMC performed admirably. Bruce was very helpful and patient, acknowledging my coupon and assisting with some tire information for a possible future sale/service. Luther had me in and out in less than 45 minutes and washed my car. A great experience once again, which is what keeps me coming back. -EAA More

We, my wife and I, have purchased 5-6 vehicles from Luther Bros. over the years. A contributing factor for our being loyal to Luther is the outstanding service dept with all of the Luther Dealerships. Luther Bros. over the years. A contributing factor for our being loyal to Luther is the outstanding service dept with all of the Luther Dealerships. I have become familiar with Mike at the GMC Dealership (first at the Chev Dealership) over the years. I have come to trust Mike in what ever he may suggest in terms of service. I have also sought his advise on other vehicle matters as well. The service we receive is always high quality and reasonably priced. More

I had the greatest customer service experience ever. My service advisor Casie kept me informed regarding my much needed repairs daily and also made great recommendations for future maintenance. His custome service advisor Casie kept me informed regarding my much needed repairs daily and also made great recommendations for future maintenance. His customer service alone is why I continue my business with Luther Chevrolet. Thanks again Casie. More

I went in for my check engine light, on the same day I had to go out of state for a business conference. I was leaving town at 10am and was able to get my car in at 9am. Matt worked hard to make sure that had to go out of state for a business conference. I was leaving town at 10am and was able to get my car in at 9am. Matt worked hard to make sure that I knew if my car was ok to make the drive in time for me to leave. When the codes came back showing that my car would not be ok to make the drive, he worked to get me the last reserved rental vehicle available on the lot so that I could get on the road right away and not have to wait for an outside rental car. Once my car was ready to go 2 days later, I came to pick it up. Matt said he would have it washed if I wanted to wait. Since I had been needing a wash in order to put my tabs on, I quickly agreed. When he heard that I needed the tabs put on, he offered to take them and put them on for me as soon as the car was ready. Though it seems like a small thing, it was the extra touch that made this visit absolutely great! More

I visited the dealer with a warranty problem. I was told it might take 1 hour to 1-1/2 hour to diagnose the problem but they did the job much quicker than that. they diagnosed the problem and fixed it told it might take 1 hour to 1-1/2 hour to diagnose the problem but they did the job much quicker than that. they diagnosed the problem and fixed it and the car was all ready in just over an hour. Matt S personally drove my car through the car wash even though the temperatures were quite cold. excellent service. More

I dropped our Outlook to the dealer for a check engine light issue and the Service Dept diagnosed the issue, confirmed the diagnosis was correct, by checking the part, and fixed it. The diagnosis was effi light issue and the Service Dept diagnosed the issue, confirmed the diagnosis was correct, by checking the part, and fixed it. The diagnosis was efficient and inexpensive and the vehicle was ready the same day for pick-up. When I arrived for pick-up, the check-out was easy and quick. The best part is my vehicle was parked in the garage for me (warm) on such a frigidly cold day. (I didn't need to aimlessly look for it in the outdoor parking lot). It has been a LONG time since I have had such a good experience with a dealership on repairs from the ease of setting up the appointment, the communication and the pick-up. I would definitely use them again and recommend the dealership. Great job! More

After 3 nightmarish days of service issues elsewhere, I brought my 1995 Olds 88 to Luther Chev for repair. What a night and day difference in experience!! Heidi was extremely knowledgeable, customer-focuse brought my 1995 Olds 88 to Luther Chev for repair. What a night and day difference in experience!! Heidi was extremely knowledgeable, customer-focused, with excellent communication skills and I felt confident that everything was finally going to be fixed correctly. Since my car was in the shop for a couple of days, she kept me updated on what was happening and set me up with a 2014 Equinox to drive while my car was being fixed. Everyone I talked to from Heidi, to the runners, to the cashiers had the same happy / friendly attitude which makes me think that Luther must be a great place to work. My car is back to running like a champ and will make a nice second car when I buy a new one from Luther Chev in the fall. More

Mike G always does a great job getting me in and that he has a first class tech to service my auto's and Mike the car runner bends over backwards to help a customer. The girls a the front are on the spot w has a first class tech to service my auto's and Mike the car runner bends over backwards to help a customer. The girls a the front are on the spot with Kind greetings and good coffee. More

The heating element went out in my drivers side seat. I called Luther Chevrolet Brooklyn park and casey was able to get my car in right away. Everyone that I worked with was very pleasant. I would highly r called Luther Chevrolet Brooklyn park and casey was able to get my car in right away. Everyone that I worked with was very pleasant. I would highly recommend this dealership! More