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Luther Brookdale Chevrolet Buick GMC - Service Center

Brooklyn Center, MN

4.5
724 Reviews
Call Service Center (612) 326-3850

724 Reviews of Luther Brookdale Chevrolet Buick GMC - Service Center

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August 05, 2023

Everyone I worked with here has been very helpful and knowledgeable. I’m always happy with the service. More

by JLLOYD5277
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
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Aug 08, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 05, 2023

Courteous, friendly, not pushy, seem knowledgeable, timely about the service,g good experience. No hidden fees More

by maebellesen22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Advisor, Zachary Miller
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Aug 08, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

I appreciate the kind words. I look forward to seeing you again in the future! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 05, 2023

Excellent service from the service advisors, courtesy drivers and receptionists. Would recommend to all friends and family. More

by joestoeger25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick VanDuesen
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Aug 08, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 05, 2023

Everyone was friendly and helpful, great people! ! Everyone was very helpful! Highly recommend! Great place! More

by mfairley72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Anderson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 08, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Wow, your kind words took my breath away! I am so glad your recent visit was such a success, and I hope you won’t hesitate to reach out again in the future. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 05, 2023

I love brookdale chevy my recent experience with service was excellent they were very timely. More

by LISA-MARIE21405
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Reil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phillip T. In service department, Kevin Snaza, Tiffani Jorgenson
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Aug 08, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for your kind words. I know servicing your vehicle takes time out of your day and I strive to make every experience a pleasant one. I am extremely happy that you left satisfied and I do appreciate your business. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 04, 2023

Amazing customer service from every employee involved in the service of our Suburban. Thank you. More

by rfether
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casie
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August 04, 2023

Dani was excellent to work with. She was honest and straightforward and knew her stuff. It was a genuine pleasure to do business with her. More

by jimhecker41
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Scott Dorenbush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terri Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Theeuwen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kylie Jacques
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Aug 08, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Jim, we loved reading this review! Happy customers are our aim, and it appears Dani really hit the bullseye. We’ll make sure to share your experience with her, and if you have any further questions or worries, we’re always available to help. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 04, 2023

Great customer service by Joseph Gadbois is top notch , awesome technician , honest, knowledgeable straight forward. More

by Mudrost77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Gadbois
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Aug 07, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Joseph does for Luther Brookdale Chevrolet and our customers. Hope to see you again soon! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 04, 2023

The workers were all very friendly and didn’t try to excessively push me to buy anything or do extra services to my car. More

by leaht
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Osegueda
Report | Print
Aug 07, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Leah, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 03, 2023

Worked with Drew, very personable and knowledgeable. Easy to work with and kept me up to date on progress thru the system. More

by fischerh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew
Report | Print
Aug 04, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and look forward to working with you again down the road. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

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