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Luther Brookdale Chevrolet Buick GMC - Service Center

Brooklyn Center, MN

4.5
724 Reviews
Call Service Center (612) 326-3850

724 Reviews of Luther Brookdale Chevrolet Buick GMC - Service Center

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August 10, 2023

I’ve been coming there for years and have bought several cars there. Service is always great. And of course Lance V is the best. More

by kenv366
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Herman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Larsen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Vadnais
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Gunderson
4.0
This rating includes all reviews, with more weight given to recent reviews.
William Rosas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Burns, Cheryl Ruedy
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Aug 11, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Luther Brookdale Chevrolet! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 10, 2023

Excellent service and very easy to work with. Lance Vadnais, Jan, Jerry, Casie,and Kyle Herman are the best! More

by info@magnumpool.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Vadnais
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 11, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 10, 2023

They was very nice and polite and very knowledgeable. And trying to get you out on time.Thank you for your kindness. More

by BRENDAWILLINGHAM51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Car repair
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Aug 11, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Luther Brookdale Chevrolet. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 09, 2023

Casie is an amazing service person, he always takes good care of my car! I only see him! More

by kristal.bechtold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casie Tulenchik
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Aug 11, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 09, 2023

Professional and fast. He went the additional step to provide a quote for future work. More

by james.f.brown01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Aug 11, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 09, 2023

The dealership is great. Max however got my car and paperwork mixed up with another customer, so both of us were quoted incorrectly. We were both a bit upset. More

by CWEEGS67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Max
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Aug 11, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

I appreciate you taking the time to share your experience. I will take steps to ensure this doesn’t happen again. I hope we can earn your business back in the future. Thank you for your feedback. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 09, 2023

The people were very kind and competent. They were fast. The waiting room was nice and the coffee was good. More

by JCARTER90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Muffy
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Aug 11, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 08, 2023

I don't believe my Buick rewards were applied to my bill and I am waiting for a call back from the service Tech Victor Yepez. More

by CTENGET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Yepez
Report | Print
Aug 10, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for leaving this review. Your comments are important to us, and we appreciate all feedback, as it helps us grow as a dealership. Please contact me so we can discuss your rewards and your visit. I look forward to speaking with you. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 06, 2023

The service dept. is always busy, but they manage to do the service in a timely manner. I haven't experienced a lot of upselling or additional service recommendations. More

by and.ricky22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Kaloff, Alan Hammond.
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Aug 08, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for your kind words. I know servicing your vehicle takes time out of your day and I strive to make every experience a pleasant one. I am extremely happy that you left satisfied and I do appreciate your business. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 06, 2023

The experience was great! ! Everything was explained clearly and finished on time great job Joe. More

by firstzimmys8793
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe G.
Report | Print
Aug 08, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

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