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Luther Brookdale Chevrolet Buick GMC - Service Center

Brooklyn Center, MN

4.5
727 Reviews
Call Service Center (612) 326-3850

727 Reviews of Luther Brookdale Chevrolet Buick GMC - Service Center

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December 05, 2023

Was there for service was asked if i wanted a car wash and i did not get one when i answered yes when i left there was nobody around to ask More

by theresa_robison
Recommend Dealer
Yes
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Dec 06, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for leaving this review, Theresa. Your comments are important to us, and we appreciate all feedback, as it helps us grow as a dealership. Please contact me so we can further discuss your visit. I look forward to speaking with you. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

December 05, 2023

Service was good. Service was good, I had to wait a couple extra hrs for my truck, however I didn't mind. Zachary was very helpful and the overall experience was good. More

by mishelblas6
Recommend Dealer
Yes
Employees Worked With
Zachary Miller
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Dec 06, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for your kind words. We feel our service department is what makes Luther Brookdale Chevrolet special, and reviews like yours help me to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and I look forward to seeing you for your next service appointment. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

December 05, 2023

Joe was great, very knowledgeable. He made the experience very enjoyable. We will come back again More

by gibb0033
Recommend Dealer
Yes
Employees Worked With
Joe Stager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffani Jorgenson, Thomas Pogodzinski
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Dec 06, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thanks for the great feedback! I'm very happy that Joe was there to give you the customer service I know you deserve! Thank you and I look forward to seeing you again! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

December 03, 2023

the service was excellent as always, got me int and out and kept me informed of when my car would be ready More

by PWINECKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 05, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

I appreciate your input. I'm glad to hear that you are consistently impressed with the service we offer here at Luther Brookdale Chevrolet. If there is anything more I can do for you please come back and see us any time! Take care! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

December 03, 2023

Salesperson was very knowledgeable about the vehicles we test drove and was very helpful with any questions we had. More

by brentotten
Recommend Dealer
Yes
Employees Worked With
Ted Gebre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : K-Sandra Martin
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Dec 05, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for the excellent review, Brent! It is great to know that our team here at Luther Brookdale Chevrolet was able to provide you with a pressure-free and knowledgeable experience. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

December 03, 2023

Well done good job on time . Pleasant receptionist easy in and out. Good to have good service. More

by hmjohnson6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Post
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Dec 04, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that our team was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

December 02, 2023

I’ve brought my car there 3 to 4 times I always had to come back to get something else done that they fell to complete The last time I brought my car in and I got the gasket oil that was leaking fixed an More

by TRACEY.KAESTNER
Recommend Dealer
No
Employees Worked With
Service department
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Dec 04, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for sharing your experience with us, Tracey. I'd like to learn more about your concerns. Please contact me at your earliest convenience. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

December 02, 2023

These guys were efficient with the time spent repairing my car. They gave me honest feedback and gave me the best advice. Definitely my new choice for auto repair. More

by connorsd31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicklaus Vandeusen
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Dec 04, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

December 02, 2023

I’m very satisfied with the service I received from Thomas all the time keep workers like him More

by tinadee162
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas in service
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Dec 04, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thanks for your outstanding review! I'm very happy to hear that Thomas was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

December 02, 2023

Friendly atmosphere, providing excellent customer services and listening customer's concern vehicle needs and services More

by kmjohnson69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mufwaya Chishala
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Dec 04, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Please let us know if there is anything else that we can assist you with! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

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