Luther Brookdale Chevrolet Buick GMC

ALERT, ALERT!! I bought a car there 3 months ago and got it checked out at my best, trusted auto shop. I found out the transmission was leaking, so brought it to another for a second look. I got the same an it checked out at my best, trusted auto shop. I found out the transmission was leaking, so brought it to another for a second look. I got the same answer.. so I brought it in and of course it was. There was also a lot of hail damage on there that was not in the reports and a BRAND NEW ENGINE for no reason. Lastly, my car was in for a week.. I called and they said the person that was working on my car had COVID. They neglected to let me know, and nobody knew who I was!!! They had my car for another week! Cole was very nice, but they sold me a LEMON! Those 2 things were fixed under my warranty. I noticed yesterday that the windshield wipers didn't seem like they would be good for the winter. So I went to the store to replace them... the gentleman that replaced them said I had brand new ones on there but they were put on wrong and broken!!! Those are NOT under warranty of course - $70 later. When I bought the vehicle, it had brand new tires, but when I got home, one was flat! "Apparently" I drove over a nail.. so had to fix that out of pocket. I just do not trust this place, and will not even bring it in for an oil change!!!Cannot wait to see what happens next...... More

this was our first time buying at luther.our salesman was Thomas he did a great job.we are very happy with our 2018 truck.scott in finance was very knowledgeable and explained evverthing in detail.our son p Thomas he did a great job.we are very happy with our 2018 truck.scott in finance was very knowledgeable and explained evverthing in detail.our son purchased from luther in 2019.we would recommend luther,thankyou More

Luther , has always been , top Rated , in our book! Always friendly, treat us like family ! Quality sales people , that know their stuff! Always friendly, treat us like family ! Quality sales people , that know their stuff! More

Orlando was our salesman, he was the best!! He was very nice, knowledgeable and went above what was expected to answer questions and take care of us. Everyone at the dealership was great! Definitely will b nice, knowledgeable and went above what was expected to answer questions and take care of us. Everyone at the dealership was great! Definitely will buy here again! More

Our salesman was Orlando, he was the best! He was so nice, knowledgeable and went above and beyond to answer all of our questions and to take care of us. We bought an older vehicle and were treated like nice, knowledgeable and went above and beyond to answer all of our questions and to take care of us. We bought an older vehicle and were treated like we were buying a new high end vehicle. We will definitely buy here again! More

The staff was responsive, informative, and negotiated with professional integrity. Dylan, the sales guy did a great job handling my questions and concerns. Thanks for a nice experience. with professional integrity. Dylan, the sales guy did a great job handling my questions and concerns. Thanks for a nice experience. More

Last week I went to do a up grade at Luther BROOKDALE and I met this wonderful Sells lady K-Sandra Martin. I traded my 2016 in for 2021 High Country Suburban. K-Sandra showed me many vehicles of my interest. I met this wonderful Sells lady K-Sandra Martin. I traded my 2016 in for 2021 High Country Suburban. K-Sandra showed me many vehicles of my interest. I didn't feel rushed or talked into anything I didn't want to do. The transition ran so smoothly I couldn't believe it! I'm so very pleased! K-Sandra broke down everything into pieces where I felt very, very confident in the decision I was making🙂. K-SANDRA even called me back on multiple occasions after the purchase seeing how I was doing and if I need any help setting up anything with the vehicle to assure I'm getting the best service a customer deserve. 🥰 The hospitality was so amazing! I felt apart of the team! I would like to give a huge shout out to this African American Woman😘. Last ,but not least COREY RAMSEY from the finance dept YOU ROCK for getting me APPROVED and educated me on my purchase and what to do moving forward.👍 Not along, I met this very, very friendly woman TERRI ANDERSON who set me up with a seal protection around my vehicle❤💯. IT SURELY WAS A BLESSED DAY @ LUTHER BROOKDALE!!!!🙏🙏 I Highly Recommend LUTHER BROOKDALE!🙂 More