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Luther Brookdale Chevrolet Buick GMC

Brooklyn Center, MN

Overview
Employees
Reviews
Vehicles
4.5
1,415 Reviews
Luther Brookdale is the #1 GM volume dealership in the State. We have more GM inventory than anyone and we are the #1 Certified Pre-Owned dealer in MN. We specialize in guest service. Call, Chat or stop buy today and experience our difference plus get the Luther Advantage with every purchase Including Gas discounts on every gallon! Check us out today located on 694 & Brooklyn Blvd
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6701 Brooklyn Blvd.

Brooklyn Center, MN

55429

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Showing 1,415 reviews

November 28, 2023

I feel they did a good job overall. Just hope they rotated the tires after doing a wheel alignment More

by JimQill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Nov 30, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for the great feedback, Jim! I appreciate hearing all comments so I can provide the best service to our customers. Please reach out to me if you have any questions or concerns. I look forward to serving you again. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 28, 2023

We worked well together, he understood my problem, and he attacked it, just like a professional, he is AWESOME !!! More

by Carguyjames123
Recommend Dealer
Yes
Employees Worked With
Muffy
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Nov 29, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 28, 2023

Their initial response was very fast, and their attention to getting the sale done quickly was very good and with minimal problems even for an out of state customer. More

by dygertt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ted Gebre, Manny Dominguez
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Nov 29, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and I hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 27, 2023

I had a fantastic experience from the moment I got a call back Scott in the finance department after I left a voicemail. He set me up with Dani, who was a great saleswoman from the beginning. Both were knowl More

by MATTHEW.ANSARIPOUR0206
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Dorenbush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Theeuwen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Matthew, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. I look forward to working with you again! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 27, 2023

Took in 3 times for alignment issue and had same issue continue. Took to another GM dealer and they fixed it first visit. More

by scottpaulsen
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Service
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Nov 29, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for your feedback, Scott. Here at Luther Brookdale Chevrolet, we pride ourselves on customer satisfaction, and it appears that your recent experience with our staff does not reflect that. I will share your feedback with our team and we will use this as a learning experience. We hope to earn your business back in the future. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 27, 2023

Alan in service always does an amazing job addressing my concerns and communicating with me throughout the entire process . More

by shallon.KIRCHOFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Herman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Dorenbush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Kallhof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Gebre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terri Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Windhauser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Zagal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : K-Sandra Martin
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Nov 29, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for this amazing review about Alan! We really appreciate your business, Shallon. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 27, 2023

Luther staff always knowledgeable and pleasant to work with.. Service was completed ahead of schedule. More

by nlubrant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew
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Nov 29, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for taking the time to share your feedback. Each employee is a valued member of the Luther Brookdale Chevrolet team and we all strive to provide excellent service! I look forward to seeing you again in the future. Thanks again! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 26, 2023

Walked in not knowing for sure if I would find something or if the trade in would be worthwhile. I walked out with a new to me vehicle and what I wanted! Joey was awesome and so was Ted the finance guy!!! More

by crisikent
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ted Gebre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Olsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 26, 2023

Excellent service. Friendly and very timely Mufwava and Troy are excellent to work with and a huge reason why we come More

by CRMESS60
Recommend Dealer
Yes
Employees Worked With
Mufwava
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Nov 29, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for sharing your experience. Your words mean so much to us and they remind us of why we do what we do. I am so thankful for your continued business! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 26, 2023

It was good. Good service. Will go back again Will go back again, and it was good More

by ArmelMartin
Recommend Dealer
Yes
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Nov 29, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Armel, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

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