Luther Brookdale Chevrolet Buick GMC

This dealership does not care about their customers. They're too busy concerned about making money than being ethical. Nick likes to take advantage of his customers and cares much more about making a sa They're too busy concerned about making money than being ethical. Nick likes to take advantage of his customers and cares much more about making a sale than helping you find the right car. I had problems with my car that should've been covered under warrenty but both Nick and the dealership told be they would not fix the issues. I ended up returning the car and will never waste my time with this dealership again. More

DANI WENT OUT OF HER WAY TO MAKE SURE I WAS HAPPY MY BUYING Experience. BUYING Experience. More

Dani, my salesperson went above and beyond what was required of her. She did and excellent job on some follow up issues. required of her. She did and excellent job on some follow up issues. More

Great choice of vehicles. The staff were very friendly and helpful. My Sales Consultant was K-Sandra. She was very knowledgeable about the vehicles that I was interested in. The staff were very friendly and helpful. My Sales Consultant was K-Sandra. She was very knowledgeable about the vehicles that I was interested in. The second I met her I could tell that she loved her job and loved her customers. I did not purchase a vehicle that day. I hope to in the near future. I’m definitely going to work with K-Sandra again. More

This is my third car I have bought from Luther Automotive Group in Brooklyn Park - I am very please with this dealership - which is why I come back... This time I bought a 2021 CPO Suburban from Orlando Pos Group in Brooklyn Park - I am very please with this dealership - which is why I come back... This time I bought a 2021 CPO Suburban from Orlando Post who was my sales rep - no pressure -very accommodating - and very responsive - what more can a buyer ask for. I would also like to extend kudos to my Finance guy AND most importantly - the friendly and helpful receptionist I though her name was Sandra? More

All about the quick sale here. Drove a hour and a half to purchase a used vehicle. Showed me al the paperwork of what they said had been done with vehicle by them. After purchase w Drove a hour and a half to purchase a used vehicle. Showed me al the paperwork of what they said had been done with vehicle by them. After purchase went through settings. None of filters had been changed. They had put new tires on, already had to replace a bad valve stem. Now truck going into limp mode.and will be a $650.00 to tow up there. Less than 1000 miles on truck. Ei More

Roberto was an awesome help as was the finance man Ted and Terri. They all were very nice to work with. Thumbs up to all 3! and Terri. They all were very nice to work with. Thumbs up to all 3! More

Where do I even begin? We were out looking for a SUV with a third row to accommodate our family. We started the process with Terrance. He was warm and welcoming. He stayed We were out looking for a SUV with a third row to accommodate our family. We started the process with Terrance. He was warm and welcoming. He stayed within our price range and went over options with us. We did not feel forced or pressured to make a purchase. He allowed us to take our time, discuss and make our decision with his guidance. He had us laughing the entire time. This is my very first time at a car dealership not feeling pressured. He is experienced and he knows exactly what he’s doing. We ended up getting the GMC ACADIA and we absolutely love it. Terrance is a pure joy to work with. The best part is, he came in on his day off to finalize our purchase. Thanks so much Terrance. I don’t know if we can give him 10 stars, if we can, then he’s got 10 stars from us Saillay & Kirsten Clarke More

I had a great time coming to this location compared to the other Luther dealerships. Bao is the reason we went back to make our purchase. 👍 If you're looking for to be heard, feel like you're able to be the other Luther dealerships. Bao is the reason we went back to make our purchase. 👍 If you're looking for to be heard, feel like you're able to be yourself when describing your needs for a vehicle or someone that will give you an assured response to your needs, ask for Bao. 😎 As a Native American helping my friend ( a 1st year legal immigrant from Afghanistan) we felt welcomed, heard, comfortable and treated as a real customer. 🥳 The experience here has to restored my faith in the Luther brand, which was lost by Luther Cadillac with the work they done on my Cadillac DeVille and customer service treatment I received. If you're looking to be treated with distant politeness or be given the sub standard service as a minority, go ahead and go to the other salespeople at Luther Mazda, Honda, Toyota, etc, ... across the board they did the stereotypical fake listen, entertained our need, but ultimately pushed the brand they sold at that didn't meet our needs. More

Absolutely wonderful experience at Luther! Terry in Sales and Cory in Finance are wonderful—knowledgeable, professional, straightforward, and customer-centered. They actually made the car buyi Terry in Sales and Cory in Finance are wonderful—knowledgeable, professional, straightforward, and customer-centered. They actually made the car buying experience fun! I came to Luther after an awful experience at another Buick dealership where I’d been a customer for years, and Terry and Cory showed how it should be done. They made it so easy and have earned a loyal customer! Love my new Enclave—thank you! More