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Luther Brookdale Chevrolet Buick GMC

Brooklyn Center, MN

Overview
Employees
Reviews
Vehicles
4.5
1,415 Reviews
Luther Brookdale is the #1 GM volume dealership in the State. We have more GM inventory than anyone and we are the #1 Certified Pre-Owned dealer in MN. We specialize in guest service. Call, Chat or stop buy today and experience our difference plus get the Luther Advantage with every purchase Including Gas discounts on every gallon! Check us out today located on 694 & Brooklyn Blvd
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6701 Brooklyn Blvd.

Brooklyn Center, MN

55429

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Showing 1,415 reviews

November 30, 2023

I was grateful to get my new lug nuts with the key installed on my vehicle. More

by MONIKA.RICKMYER
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Gadbois
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Dec 01, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

We appreciate you for letting others know about your experience, Monika! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 30, 2023

great customer care. Long wait. But overall excellent customer service. Everyone very kind and respectful. More

by keys.kacs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Dec 01, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

I am glad to hear that your visit was an overall positive one. Please contact me if you would like to further discuss the less satisfying aspects of your experience, so we may continue to grow as a dealership and provide excellent customer service. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 29, 2023

My experience with Bao was great. He was very helpful and not the least bit pushy for a sale like I have experienced at other dealerships. I was referred to you dealership from a fri More

by natemiller8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bao Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffani Jorgenson
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Nov 30, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Congratulations on your new vehicle! Thank you for taking the time to write about your experience. It's great to know Bao and our staff were able to provide you with a pressure-free and knowledgeable purchasing experience. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 29, 2023

They were prompt with getting the information and got it fixed as quickly as they More

by carlastarck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick in service
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Nov 30, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with prompt, courteous, and informative service on your vehicle. We hope you will give us the opportunity to help you again whenever it’s time for your next service. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 29, 2023

It was convenient, fast, clean, nice The person who helped me was very helpful and fast More

by mel_morgan78
Recommend Dealer
Yes
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Nov 30, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you so much for taking the time to share your feedback with us. Our team is dedicated to providing a welcoming and comfortable service experience to each and every customer that enters our dealership. I am happy to hear that you were pleased with our customer service and facilities. Please feel free to contact us or stop by for a visit if you need any assistance. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 29, 2023

Scott has been the go to guy for our family for years. Always the best experience! Thanks again! More

by josh@phenomdesigns.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Riestenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 30, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for your loyalty to our dealership and for taking the time to write this review. Scott's sales excellence is always consistent, and I’m glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 29, 2023

I had a fantastic experience at this dealership! The staff was friendly, knowledgeable, and went above and beyond to make sure I found the right tires for my needs. I will always recommend this deal More

by Harsha V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip
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Nov 30, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 29, 2023

They are very knowledgeable and personable. They wanted to pick out the best car for me More

by lexieschroers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ted Gebre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Dominguez
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Nov 30, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you so much for visiting us and for leaving such great feedback. We are so happy we could match you to the right vehicle. We hope to see you back for scheduled maintenance or anything else we can help you with! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 28, 2023

Friendly staff, They listened to what I was looking for and took care of me. More

by DENNIS_E_1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Warner, Orlando Post
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Nov 29, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 28, 2023

Great service and quick turnaround. I love the car wash! Will return for my next service! More

by jimstremel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember
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Nov 29, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

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