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Luther Brookdale Chevrolet Buick GMC

Brooklyn Center, MN

4.5
1,419 Reviews
Luther Brookdale is the #1 GM volume dealership in the State. We have more GM inventory than anyone and we are the #1 Certified Pre-Owned dealer in MN. We specialize in guest service. Call, Chat or stop buy today and experience our difference plus get the Luther Advantage with every purchase Including Gas discounts on every gallon! Check us out today located on 694 & Brooklyn Blvd
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6701 Brooklyn Blvd.

Brooklyn Center, MN

55429

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Showing 1,419 reviews

August 03, 2023

Muffy, , as usual, was great. He is accommodating and explains the work that is completed. More

by FERNPRINC1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Muffy
Aug 04, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for taking the time to write about your experience with us! At Luther Brookdale Chevrolet, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy Muffy was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 02, 2023

Worked with Dani to purchase my new Blazer. She was professional, extremely knowledgeable, and very kind from the moment we met her. Everyone we worked with in the dealership throughout the e More

by ronni417
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Dorenbush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Gebre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Theeuwen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 02, 2023

Excellent service! ! Very thorough in explaining everything. Very personable. I will definitely recommend them to my friends and family. More

by lnsschmidt
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Scott Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Riestenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Gebre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

I really appreciate the kind recommendation. I would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, I will see you back again as well! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 02, 2023

Great service after a couple of not so good experiences . Hopefully we are on right track after some frustrating vistits More

by KAMORK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Servicecarlos
Aug 04, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

I do apologize for the initial difficulties you experienced. I am glad to hear that things have been smoothed over. It is imperative to us that we make each experience painless and efficient. Please let me know if there is anything else you'd like to discuss. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 02, 2023

Professional great staff, Everyone is always very friendly there!! I purchased a new Acadia & have been returning for all my services as well. It is a bit of a drive for me but well worth it for the More

by VETTELES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Anderson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Osegueda
Aug 04, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thanks for your great review. I do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and I am glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 02, 2023

Very friendly and helpful associates. Everyone was very professional. Would recommend to family and friends and return. More

by katelinn.ande
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manuel Dominguez
Aug 04, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 01, 2023

Luther Chev is great about being on time and will always keep me updated when the car is being serviced More

by PLANTDR57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Snaza
Aug 03, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

I appreciate your input. I'm glad to hear that you are consistently impressed with the service we offer here at Luther Brookdale Chevrolet. If there is anything more I can do for you please come back and see us any time! Take care! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 01, 2023

Very professional and friendly and helpful. Answered all questions. Didn’t feel pressure. Spent over 4 hours with my son and I. More

by mroseteacher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lance Vadnais
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Reil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you so much for giving us an opportunity to work with you and your family! I look forward to helping you with any and all of your future automotive needs! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 01, 2023

Great service. Very happy with the work performed on my car. Happy with my dealership experience. Will come again! More

by tdobbins77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Aug 03, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 01, 2023

Worked with Kevin Kalhof on purchasing a new vehicle. Easy to work with and went through everything with us. Smooth as could be. Scott in finance was great as well. Working with these 2 made the process More

by simeysimon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Dorenbush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Kalhof
Aug 03, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

I'm pleased to hear that our team took care of you and that everything went very smoothly. I hope to see you again in the future. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

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