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Luther Brookdale Chevrolet Buick GMC

Brooklyn Center, MN

Overview
Employees
Reviews
Vehicles
4.5
1,419 Reviews
Luther Brookdale is the #1 GM volume dealership in the State. We have more GM inventory than anyone and we are the #1 Certified Pre-Owned dealer in MN. We specialize in guest service. Call, Chat or stop buy today and experience our difference plus get the Luther Advantage with every purchase Including Gas discounts on every gallon! Check us out today located on 694 & Brooklyn Blvd
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6701 Brooklyn Blvd.

Brooklyn Center, MN

55429

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Showing 1,419 reviews

August 09, 2023

Professional and fast. He went the additional step to provide a quote for future work. More

by james.f.brown01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Aug 11, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 08, 2023

I don't believe my Buick rewards were applied to my bill and I am waiting for a call back from the service Tech Victor Yepez. More

by CTENGET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Yepez
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Aug 10, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for leaving this review. Your comments are important to us, and we appreciate all feedback, as it helps us grow as a dealership. Please contact me so we can discuss your rewards and your visit. I look forward to speaking with you. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 08, 2023

Great knowledge of the vehicle features, great service, and great follow-up. Will buy from them again. More

by troy40
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Danielle Theeuwen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 10, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for your wonderful review! I greatly appreciate your feedback and hope to welcome you back to our dealership soon. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 06, 2023

The service dept. is always busy, but they manage to do the service in a timely manner. I haven't experienced a lot of upselling or additional service recommendations. More

by and.ricky22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Kaloff, Alan Hammond.
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Aug 08, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for your kind words. I know servicing your vehicle takes time out of your day and I strive to make every experience a pleasant one. I am extremely happy that you left satisfied and I do appreciate your business. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 06, 2023

The experience was great! ! Everything was explained clearly and finished on time great job Joe. More

by firstzimmys8793
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe G.
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Aug 08, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 06, 2023

Great service, our sales person Joe was great to work with. The finance person Scott went through our Credit Union as asked with no push back! More

by nickb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Dorenbush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Olsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 08, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for your review of our sales team. I'm glad to hear that you had a positive experience with us and look forward to seeing you again soon! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 06, 2023

Orlando is a very respectable representative of Luther and was great to work with. His personality, his approach and demeanor are very conducive to making people feel comfortable during the process of ma More

by edgar.heston
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Scott Dorenbush
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Orlando Post
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Aug 08, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and I appreciate everything that they do. I will be sure to pass on your very kind compliments and I encourage you to call or stop by if there is anything else that I can do for you. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

Aug 10, 2023 -

edgar.heston responded

Thank you, Curt. You've built a great team. Keep up the great work!

August 05, 2023

Excellent service from the service advisors, courtesy drivers and receptionists. Would recommend to all friends and family. More

by joestoeger25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick VanDuesen
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Aug 08, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 05, 2023

Everyone I worked with here has been very helpful and knowledgeable. I’m always happy with the service. More

by JLLOYD5277
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
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Aug 08, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 05, 2023

Courteous, friendly, not pushy, seem knowledgeable, timely about the service,g good experience. No hidden fees More

by maebellesen22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Advisor, Zachary Miller
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Aug 08, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

I appreciate the kind words. I look forward to seeing you again in the future! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

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