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Luther Brookdale Chevrolet Buick GMC

Brooklyn Center, MN

Overview
Employees
Reviews
Vehicles
4.5
1,413 Reviews
Luther Brookdale is the #1 GM volume dealership in the State. We have more GM inventory than anyone and we are the #1 Certified Pre-Owned dealer in MN. We specialize in guest service. Call, Chat or stop buy today and experience our difference plus get the Luther Advantage with every purchase Including Gas discounts on every gallon! Check us out today located on 694 & Brooklyn Blvd
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6701 Brooklyn Blvd.

Brooklyn Center, MN

55429

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Showing 1,413 reviews

August 09, 2023

The people were very kind and competent. They were fast. The waiting room was nice and the coffee was good. More

by JCARTER90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Muffy
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Aug 11, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 09, 2023

Lot of waiting time. Due to needed help? Terry was great, as well as his coworker. More

by msdverg46
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lance Gunderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terrence Ruffin
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Aug 11, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 09, 2023

The dealership is great. Max however got my car and paperwork mixed up with another customer, so both of us were quoted incorrectly. We were both a bit upset. More

by CWEEGS67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Max
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Aug 11, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

I appreciate you taking the time to share your experience. I will take steps to ensure this doesn’t happen again. I hope we can earn your business back in the future. Thank you for your feedback. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 09, 2023

Casie is an amazing service person, he always takes good care of my car! I only see him! More

by kristal.bechtold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casie Tulenchik
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Aug 11, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 09, 2023

Professional and fast. He went the additional step to provide a quote for future work. More

by james.f.brown01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Aug 11, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 08, 2023

Great knowledge of the vehicle features, great service, and great follow-up. Will buy from them again. More

by troy40
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danielle Theeuwen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 10, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for your wonderful review! I greatly appreciate your feedback and hope to welcome you back to our dealership soon. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 08, 2023

I don't believe my Buick rewards were applied to my bill and I am waiting for a call back from the service Tech Victor Yepez. More

by CTENGET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Yepez
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Aug 10, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for leaving this review. Your comments are important to us, and we appreciate all feedback, as it helps us grow as a dealership. Please contact me so we can discuss your rewards and your visit. I look forward to speaking with you. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 06, 2023

Orlando is a very respectable representative of Luther and was great to work with. His personality, his approach and demeanor are very conducive to making people feel comfortable during the process of ma More

by edgar.heston
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Scott Dorenbush
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Orlando Post
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Aug 08, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and I appreciate everything that they do. I will be sure to pass on your very kind compliments and I encourage you to call or stop by if there is anything else that I can do for you. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

Aug 10, 2023 -

edgar.heston responded

Thank you, Curt. You've built a great team. Keep up the great work!

August 06, 2023

The service dept. is always busy, but they manage to do the service in a timely manner. I haven't experienced a lot of upselling or additional service recommendations. More

by and.ricky22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Kaloff, Alan Hammond.
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Aug 08, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for your kind words. I know servicing your vehicle takes time out of your day and I strive to make every experience a pleasant one. I am extremely happy that you left satisfied and I do appreciate your business. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 06, 2023

The experience was great! ! Everything was explained clearly and finished on time great job Joe. More

by firstzimmys8793
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe G.
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Aug 08, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

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