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Luther Brookdale Chevrolet Buick GMC

Brooklyn Center, MN

Overview
Employees
Reviews
Vehicles
4.5
1,413 Reviews
Luther Brookdale is the #1 GM volume dealership in the State. We have more GM inventory than anyone and we are the #1 Certified Pre-Owned dealer in MN. We specialize in guest service. Call, Chat or stop buy today and experience our difference plus get the Luther Advantage with every purchase Including Gas discounts on every gallon! Check us out today located on 694 & Brooklyn Blvd
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6701 Brooklyn Blvd.

Brooklyn Center, MN

55429

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Showing 1,413 reviews

August 13, 2023

Friendly and helpful. Kept up to date with texts. Complimentary car wash :) Easy checkin and checkout. Coupons! More

by zillary925
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Center
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Aug 15, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

I am glad to hear you enjoyed your recent visit to our service department. At Luther Brookdale Chevrolet we believe clean cars make happy customers and I am pleased to hear you appreciated your free car wash! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 13, 2023

I feel played about my truck from the contract to the service center. I wish the warranty was explained more detailed. The engine is gone and I had the truck 1 year. All the times I brought the truck in More

by W.NICHAEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
K-Sandra Martin
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Aug 15, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

Aug 15, 2023 -

W.NICHAEL responded

No thank you I’ve found a place to put in a rebuilt engine that has 40,000 miles & it comes with a 3yr warranty and it’s not based on the mileage for $6000. After I pay this truck off I will NEVER buy another vehicle from you or refer anyone else to you. Have a blessed day

August 13, 2023

Wonderful car-buying experience! Kevin was very professional, helpful, and knowledgeable. He was great to work with and didn't pressure us to buy add-ons, unlike other dealerships More

by Sharon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lance Gunderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Kallhof, DaShaun Jones
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Aug 15, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you so much for taking the time to let me know how happy you are with your experience! Feedback from you is one way I know we are achieving our goals. Let me know if I can assist you again! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 13, 2023

I've taken my 2016 Tahoe in for service at least 11 times this year alone purchase it in January problem still has not been fixed motor still ticking possibly lifters that was supposed to be replaced motor s More

by jackiebailey129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casie
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Aug 15, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

I am concerned about this issue and committed to promptly resolving it. Please contact me directly as soon as you can and we can work on a resolution together. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 13, 2023

Service was great. They finally fixed my truck cover after being there a couple times. More

by sgmccutcheon1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 15, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

I appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if I can help with anything at all. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 13, 2023

Everyone there is very nice. It didn’t take as long as what I thought. So that was great. More

by K_ATKINSON3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oil change
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Aug 15, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 13, 2023

Great and professional service , awesome environment . Clean place, everyone was so helpful. Make everything easy .Thank you More

by pbf1991
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Dorenbush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Pogodzinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 15, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

I am so glad to read that you had such a positive experience at our dealership! I can't wait to see you again soon. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 13, 2023

We had a great buying experience at Luther! Dashaun and crew were amazing! We would definitely go back for future purchases! More

by Dan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tiffani Jorgenson, DaShaun Jones
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Aug 15, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Dan, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. I look forward to working with you again! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 13, 2023

Dave Warner was very patient and kind! He answered all our questions and worked with us to achieve our goal! More

by MARYANDDON1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Warner
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Aug 15, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for taking the time to write this review. I am pleased to hear that Dave was able to provide an efficient and overall positive experience. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 12, 2023

Had my car back sooner than expected! Liked the complementary car wash. Zachary had excellent communication skills. More

by robingross1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Dorenbush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zachary , David Warner
Report | Print
Aug 15, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

I am glad to hear you enjoyed your recent visit to our service department. At Luther Brookdale Chevrolet we believe clean cars make happy customers and I am pleased to hear you appreciated your free car wash! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

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