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Luther Brookdale Chevrolet Buick GMC

Brooklyn Center, MN

Overview
Employees
Reviews
Vehicles
4.5
1,413 Reviews
Luther Brookdale is the #1 GM volume dealership in the State. We have more GM inventory than anyone and we are the #1 Certified Pre-Owned dealer in MN. We specialize in guest service. Call, Chat or stop buy today and experience our difference plus get the Luther Advantage with every purchase Including Gas discounts on every gallon! Check us out today located on 694 & Brooklyn Blvd
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6701 Brooklyn Blvd.

Brooklyn Center, MN

55429

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Showing 1,413 reviews

August 18, 2023

Adam did a great job on the sales side and Ted did a great job on the presentation of the extended warranty we purchased. Great work. More

by andy.woessner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Prekker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Gebre
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for your review of our sales team, Andy. I'm glad to hear that you had a positive experience with us and look forward to seeing you again soon! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 18, 2023

Adam responded to a text message 15 minutes before 8pm closing up til after 9pm with some questions about a vehicle. He held it for me the next morning for my 3 hour drive and everything from there on out More

by mark.bradach
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Prekker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Gebre
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for taking the time to write this review. I am pleased to hear that Adam was able to provide an efficient and overall positive experience. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 17, 2023

Excellent service, thanks for your patience. But my car got the storm last Friday and is too many holes with the hail storm More

by gladys.a.fernandes13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moses Anariva
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Aug 18, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for this review. I really appreciate your business. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 17, 2023

The did a great job great communication get the job done on time and done right Casie was on top of it 👍 More

by glindenfelser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casie
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Aug 18, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to Casie. Please let me know if I can do anything further to help. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 17, 2023

I had an appointment and still waited over one hour for service and the car had water spots on after the wash More

by cgledeb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service center
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Aug 18, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 17, 2023

They But the wrong sticker in window and had to make sure they put the right oil in my car More

by ljlilley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service quick lane
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Aug 18, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 17, 2023

Better service than expected , I liked the customer service much and other services were great More

by BOUNDS.MARIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Prekker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 18, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 17, 2023

I always feel like such a valued guest when I stop in. Everyone is so friendly and always so helpful! More

by ANNA.GRAVES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick VanDeusen
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Aug 18, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

I'm grateful for your kind words, Anna! Thank you for choosing us, and I can't wait to see you again in the future. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 16, 2023

I work in a industry that customer service is our top priority. Hands down this has been my best and easiest experience buying a “new” vehicle. K-Sandra was great from start to finish and follow ups have More

by Travis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Dorenbush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : K-Sandra Martin
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Aug 18, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Wow, your kind words took my breath away! I am so glad your recent visit was such a success, and I hope you won’t hesitate to reach out again in the future. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 16, 2023

Lance was terrific! Love the vehicle. The “detailing” portion of the process was too long. Tony in the business office was great also. Thanks. Joe Basil More

by joebasil12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lance Vadnais
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Reil
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 18, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

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