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Luther Brookdale Chevrolet Buick GMC

Brooklyn Center, MN

4.5
1,415 Reviews
Luther Brookdale is the #1 GM volume dealership in the State. We have more GM inventory than anyone and we are the #1 Certified Pre-Owned dealer in MN. We specialize in guest service. Call, Chat or stop buy today and experience our difference plus get the Luther Advantage with every purchase Including Gas discounts on every gallon! Check us out today located on 694 & Brooklyn Blvd
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6701 Brooklyn Blvd.

Brooklyn Center, MN

55429

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Showing 1,415 reviews

December 01, 2023

Understood my concerns and fixed the issue Service was done in a timely manner. Thanks to everyone! More

by kc.SALFER
Recommend Dealer
Yes
Employees Worked With
Muffy
Dec 02, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

December 01, 2023

Great people to work with. Salesman Joe olson was great. I would definitely buy again from them More

by tony@advancedweldingtechnologies.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Dorenbush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terri Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Olsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Congratulations on your new vehicle! Thank you for taking the time to write about your experience. It's great to know Joe and our staff were able to provide you with a great experience. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

December 01, 2023

Very prompt and pleasant service. Explained everything didn't push this that I wasn't interested in. Just plain a breeze. More

by clint.goodrich8173
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Reil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bao Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

December 01, 2023

Muffy was great however I came in fire tires then they find another $1000 to repair on a car that is three years old. That car should not need any more repairs. Also I asked for a car wash it was not wa More

by KNYCKLEMOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Muffy
Dec 04, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call me if you’d like to discuss anything in greater detail. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

December 01, 2023

Extremely Dishonest dealership. Not sure if it was the tech or the advisor. I went in for a what I thought would be replacement work (Two year warranty on defective parts and compon More

by TABAYARE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service advisor
December 01, 2023

A Max gave me very knowledgeable guidance you made sure that he was up front with everything that was going on with my car and he also looked up some things that I could get that was reasonable for my car More

by eugenesdaughter1961
Recommend Dealer
Yes
Employees Worked With
Max
Dec 01, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thanks for your awesome review! We're very happy to hear that Max was of such great help to you. He takes pride in his customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

December 01, 2023

They were very nice and very good communication They reassured me everything was good Nice More

by MARQUEZ0215
Recommend Dealer
Yes
Employees Worked With
Charlie
Dec 01, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

December 01, 2023

Efficient. Good communication. Quick turnaround. Appreciate the complementary car wash! The rental car made the overall process very convenient More

by DJBELCHAK
Recommend Dealer
Yes
Employees Worked With
Phil
Dec 01, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

We truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

December 01, 2023

Personable Dave Warner has a great memory and is very knowledgeable about truck functions. Great guy More

by KWKOPPENDRAYER
Recommend Dealer
Yes
Employees Worked With
David Warner, David Warner
Dec 01, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Dave assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

December 01, 2023

Dealership was nice beast and clean & Alberto was awesome! In the future, if I decided to purchase another vehicle, Alberto would be the one salesman that I would want to work with! More

by noricka21079
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Reil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Zagal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

On behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our dealership. Alberto is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear he was successful in that endeavor. Congratulations on your new car! If you have any questions, please do not hesitate to come see us. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

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