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Luther Brookdale Chevrolet Buick GMC

Brooklyn Center, MN

4.5
1,415 Reviews
Luther Brookdale is the #1 GM volume dealership in the State. We have more GM inventory than anyone and we are the #1 Certified Pre-Owned dealer in MN. We specialize in guest service. Call, Chat or stop buy today and experience our difference plus get the Luther Advantage with every purchase Including Gas discounts on every gallon! Check us out today located on 694 & Brooklyn Blvd
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6701 Brooklyn Blvd.

Brooklyn Center, MN

55429

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Showing 1,415 reviews

August 27, 2023

From my experience there, I would recommend the entire team. From test drives, to requesting additional data, to sales and financing, I felt taken care of and heard. From beginning to end it was pleasant More

by KTerrain
Recommend Dealer
Yes
Employees Worked With
Pat Riestenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Pogodzinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffani Jorgenson
Aug 30, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 27, 2023

They always do a great job in a timely manner. The service writers are knowledgeable and very helpful. More

by dbbabine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos, Troy
Aug 30, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 27, 2023

Easiest, most professional, car buying experience I’ve had. I bought it from ND, did it all online in MN, and my wife picked it up from WI. She hasn’t stopped smiling simce More

by ericsingerhouse
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin and tony
Aug 30, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Eric, thank you and your wife for taking the time to travel to see our team. We appreciate the kind and sincere comments as well as the recommendation. We will be there for you for many years to come. Enjoy your new vehicle! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 27, 2023

from the beginning to the end the mahdi was amazing to work with, i would highly recommend luther to my friends. More

by PWINECKE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terri Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mahdi osman, Adam Burns
Aug 30, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Congratulations on your new purchase! Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. I’m so happy to hear we were able to help find the perfect vehicle for you. We would love to work with you again. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 27, 2023

No truck wash when they said they would,friendly service,clean shop,nice lounge,thanks More

by chetsevy3348
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Gadbois
Aug 30, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for writing this review for our team. We always appreciate customer feedback, and I am pleased to hear that our team provided a mostly comfortable and welcoming visit. I hope we can earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 27, 2023

Nice showroom waiting area. Very professional people. Service was quick.will definitely be back for future service. More

by m.balch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack
Aug 30, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 27, 2023

Adam was able to accommodate our pick up schedule and everything was very smooth during delivery. The overall process was positive and we will definitely be recommending Luther. More

by Mike.Murphy2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Prekker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Gebre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terri Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you so much for taking the time to share your feedback with us, Mike! We work hard to make sure our guests have an awesome experience. I will share your comments with Adam and our team and we look forward to working with you again down the road. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 27, 2023

Great service and all the people working there are so nice. In addition I truly appreciated their honesty. Also a very nice waiting area. More

by pbrysky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mufwaya Chishala
Aug 30, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for your kind words. We feel our service department is what makes Luther Brookdale Chevrolet special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 27, 2023

I came in late in the day with low tire pressure. Even though they weren’t able to fix it that day, Al ensured that I was able to get home safely and scheduled my car to be serviced asap the next mor More

by DANELLE.WILLIAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al, Drew
Aug 30, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for your wonderful feedback, Danelle. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 27, 2023

Kevin knew what he was talking about with cars. I appreciated how polite and patient with me going through my car search. More

by jenna12494
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lance Gunderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terri Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Kallhof
Aug 30, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Your fantastic review was awesome to read, Jenna! Congratulations on your new car. I am happy Kevin provided you with pressure-free, efficient and well-informed customer service. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

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