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Luther Brookdale Chevrolet Buick GMC

Brooklyn Center, MN

Overview
Employees
Reviews
Vehicles
4.5
1,413 Reviews
Luther Brookdale is the #1 GM volume dealership in the State. We have more GM inventory than anyone and we are the #1 Certified Pre-Owned dealer in MN. We specialize in guest service. Call, Chat or stop buy today and experience our difference plus get the Luther Advantage with every purchase Including Gas discounts on every gallon! Check us out today located on 694 & Brooklyn Blvd
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6701 Brooklyn Blvd.

Brooklyn Center, MN

55429

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Showing 1,413 reviews

August 30, 2023

Nice, reliable and conveniently located with in the area. Clean and modern facilities. Nice waiting area! More

by trose593
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DaShaun Jones
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Sep 01, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 30, 2023

I had never done any business with this dealership before so this was my 1st experience with them. They were very professional and honest. I had a really good experience working with Brad and would recommend More

by wcgrimes
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brad Windhauser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffani Jorgenson
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Aug 31, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 30, 2023

Cassie is always helpful and professional . He is the reason I service my vehicles there. More

by KYLELIB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casie tulenchek
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Sep 01, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 30, 2023

Staff was efficient and knowledgeable. They kept me updated throughout the service, including sending me a picture of the nail in my tire. More

by twila.hastings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Johnson
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Aug 31, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for putting your trust in Luther Brookdale Chevrolet! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 30, 2023

Casie updates us every step of the way on a tricky electrical issue. Great work More

by jbursheim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casie, Orlando Post
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Aug 31, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thanks for your awesome review! I'm very happy to hear that Casie was of such great help to you. She takes pride in her customer service and always makes sure our customers know everything that is going on with their vehicle. We strive to provide excellent customer service, and I'm glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 30, 2023

Fast service, high price. Left oily hand prints on my fenders on freshly washed truck. More

by rossnoak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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Aug 30, 2023 -

rossnoak responded

Ok

Sep 01, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

I am glad to hear that your visit was an overall positive one. Please contact us if you would like to further discuss the less satisfying aspects of your experience, so we may continue to grow as a dealership and provide excellent customer service. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 30, 2023

I give them cred it for following up with me and showing me the responses in my survey mattered. It’s always nice to be valued. Dealerships can mistakes as long as they value customer enough to do right; Lu More

by mgwalkerbey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mufe &Cole
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Aug 31, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 30, 2023

Danielle was very helpful and informative. She kept me updated throughout the car buying process and made sure everything was set when I actually bought my car. More

by pjbauer28
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Danielle Theeuwen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffani Jorgenson
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Sep 01, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for taking the time to write about your experience with us! At Luther Brookdale Chevrolet, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy Danielle was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 29, 2023

We had a check engine light on, and Philip was able to give us what the issue was, and found other problems and gave me several different choices to fix the problem More

by rronion
Recommend Dealer
Yes
Employees Worked With
Phillip Thrane
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Aug 31, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

It is great to hear about your recent service experience. I will certainly pass on your feedback to our team as they will be happy to hear it! I look forward to working with you again in the future! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 29, 2023

You did a good work for me but one thing was not done that I needed. More

by Daniel Geboayieh Yeah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Gebre
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 30, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

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