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Luther Brookdale Chevrolet Buick GMC

Brooklyn Center, MN

Overview
Employees
Reviews
Vehicles
4.5
1,413 Reviews
Luther Brookdale is the #1 GM volume dealership in the State. We have more GM inventory than anyone and we are the #1 Certified Pre-Owned dealer in MN. We specialize in guest service. Call, Chat or stop buy today and experience our difference plus get the Luther Advantage with every purchase Including Gas discounts on every gallon! Check us out today located on 694 & Brooklyn Blvd
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6701 Brooklyn Blvd.

Brooklyn Center, MN

55429

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Showing 1,413 reviews

September 01, 2023

The issue was not solved. I had my vehicle in there 3 different times and no resolution. More

by lombardkrista
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do not remember the names
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Sep 05, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

I am concerned about this issue and committed to promptly resolving it. Please contact me directly as soon as you can and we can work on a resolution together. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

September 01, 2023

Drew Johnson was the best wish I could have him every time the service great More

by RAVELER88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Johnson in-service I think that was him
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Sep 03, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

September 01, 2023

Overall, it was a rather pleasant car buying experience. I interacted with K-Sandra, Ted, and Scott and all were very good and professional. More

by stevek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Dorenbush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Gebre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : K-Sandra Martin
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Sep 03, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

September 01, 2023

Excellent service and follow up The engine oil leak was first observed in December 2022 It was taken care of with no damage More

by Denny18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Prekker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Gebre
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

September 01, 2023

Good professional service @ promptness in getting your services completed. Telling you when the service is done More

by Jim8277
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
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Sep 03, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

September 01, 2023

Clean surroundings, knowledgeable staff, everyone is courteous and friendly and more than willing to answer any questions we had. More

by ampatterson79
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Scott Dorenbush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Gebre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terri Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Theeuwen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 31, 2023

Very smooth process. Bao was great to work with and answered any questions I had. Love my new car! More

by katiegerickson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Reil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bao Ho
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Sep 01, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Luther Brookdale Chevrolet. Please feel free to contact us if you have any questions on your new purchase. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 31, 2023

They Rock snd are super friendly to boot which is a great combination . Makes you look forward to bringing your vehicle in More

by philmo81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Just worked with service
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Sep 01, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 31, 2023

Great experience with sales staff, accessories, and finance. Friendly, knowledgeable, and caring. Everything went so smoothly and I got exactly what I wanted. More

by kalenberg_t
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Reil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terri Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DaShaun Jones
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Sep 01, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

I'm pleased to hear that our team took care of you and that everything went very smoothly. I hope to see you again in the future. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 30, 2023

Orlando stepped through everything hoop possible to make this possible. The best experience I have ever had with a vehicle purchase. More

by dominicjclements
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ted Gebre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Orlando Post
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Aug 31, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Congratulations on your new purchase, Dominic! Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. I’m so happy to hear Orlando was able to help find the perfect vehicle for you. We would love to work with you again. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

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