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Luther Brookdale Chevrolet Buick GMC

Brooklyn Center, MN

Overview
Employees
Reviews
Vehicles
4.5
1,413 Reviews
Luther Brookdale is the #1 GM volume dealership in the State. We have more GM inventory than anyone and we are the #1 Certified Pre-Owned dealer in MN. We specialize in guest service. Call, Chat or stop buy today and experience our difference plus get the Luther Advantage with every purchase Including Gas discounts on every gallon! Check us out today located on 694 & Brooklyn Blvd
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6701 Brooklyn Blvd.

Brooklyn Center, MN

55429

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Showing 1,413 reviews

September 03, 2023

Thomas was great kept me very informed on my car and what to expect with my warranty More

by WILLIAMSJAVAE88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Bady
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Sep 05, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

September 03, 2023

Great service I appreciated the loaner truck I live an hour away and that makes a big difference More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy strausser
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Sep 05, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Brian, thank you for leaving us this review. I am happy to hear that you were pleased with the service you received from Luther Brookdale Chevrolet. If there is anything more that I can do, please come back and see us again. Take care! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

September 02, 2023

I got what i wanted ,good service,good behaviour,and reasonable orice,thanks fie everyone More

by gacaliye70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Olsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DaShaun Jones, Eldon McNeilly, Moses Anariva, Nick Bergly, Roberto Ariza Diaz, K-Sandra Martin, Kylie Jacques, Derek Meyers
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Sep 05, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

I appreciate the kind words. I look forward to seeing you again in the future! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

September 02, 2023

2nd vehicle purchased here and it went very well and smoothly. Orlando did a very good job helping us.. More

by BCHOSFAM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terri Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Orlando Post, Moses Anariva
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Sep 05, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for leaving us this great review. I am very happy to hear that we could provide you with a second vehicle buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

September 02, 2023

You are the worst at communicating. From the time I walked in to the time I picked up my vehicle, there was so much lack of communication. Will never return More

by tinamaharath
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Terri Anderson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos
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Sep 05, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

September 02, 2023

Service was excellent. The maintenance work was done in the time stated at check in. The staff were informative and helpful. More

by wjstrong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Johnson
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Sep 05, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

I appreciate your kind words about our service team. Thank you for choosing Luther Brookdale Chevrolet for your vehicle needs. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

September 02, 2023

Very professional and friendly. Kept me up to date with progress updates. Work done in a timely manner. Would go to get my lacrosse serviced there again. More

by mstar1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
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Sep 05, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for your outstanding rating about our service department. I appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

September 02, 2023

They quickly identified the issue, provided a comparable loaner vehicle while the work was done and completed the work in a timely fashion. The issue has been resolved ( bad torque converter) , going down More

by Joshua W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph and Phil were both great and the tech that performed the work “high five”
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Sep 05, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

I appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if I can help with anything at all. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

September 02, 2023

Service advisor was thorough and kept me in the loop on my fleet vehicles I brought in for a unique issue More

by Jelder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casie
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Sep 05, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Hello Jelder! It is great to hear about your recent service experience. I will certainly pass on your feedback to our team as they will be happy to hear it! I look forward to working with you again in the future! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

September 01, 2023

Carlos and team just sucks. Wasted my time. He was so unprofessional and wasted so much time More

by tinamaharath
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Terri Anderson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 05, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

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