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Luther Brookdale Chevrolet Buick GMC

Brooklyn Center, MN

Overview
Employees
Reviews
Vehicles
4.5
1,415 Reviews
Luther Brookdale is the #1 GM volume dealership in the State. We have more GM inventory than anyone and we are the #1 Certified Pre-Owned dealer in MN. We specialize in guest service. Call, Chat or stop buy today and experience our difference plus get the Luther Advantage with every purchase Including Gas discounts on every gallon! Check us out today located on 694 & Brooklyn Blvd
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6701 Brooklyn Blvd.

Brooklyn Center, MN

55429

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Showing 1,415 reviews

September 08, 2023

Great service. They are friendly and quick. also reliable. I would return there. I am a return customer and don't regret going. More

by naracoleman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Stark
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for your feedback and your business. I take customer satisfaction very seriously, and your feedback will be reviewed with our team. Please reach out to me if you would like to discuss your experience in greater detail. Thank you. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

September 08, 2023

Prompt with our appointment. Clean waiting area. Explained everything clearly. Were nicely greeted. Would recommend. More

by dgreymn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Olsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for visiting our service department and for leaving the kind words. I plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

September 08, 2023

Everyone was polite and explained what they were going to do clearly and how much it would cost. More

by BKRON4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moses Anariva
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Sep 11, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

September 07, 2023

They are friendly. and do everything like as apppintment. Also it good service and fixed it on time More

by stevenslynda888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DaShaun Jones
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Sep 08, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

September 07, 2023

When I brought my truck in for service the guy was great his customer service skills was on point. More

by logg1060
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service guy
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Sep 08, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

September 07, 2023

Great service! ! Great car selection!!!great people to work with!!easy with paperwork !! Good time with paperwork process!! More

by maurompls
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Orlando Post
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Sep 08, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

September 06, 2023

We've dealt with Luther Brookdale for many years now and this is the 4th car/truck we purchased from them. We've been happy with every one of them. More

by tjohnson44
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Dorenbush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Riestenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 08, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

September 06, 2023

Great Friendly Honest Seemed. To care about the quality of work they do. Curiosity service a plus. More

by SMHARTLEIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 08, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

September 06, 2023

I don't want to do this and you are forcing me to do it. I will not do a survey again. More

by jenogray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oil change
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Sep 08, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

September 06, 2023

I would like to recognize Carlos O for always going above and beyond with the service, communication through out the entire process More

by elizet714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Prekker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Gebre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : K-Sandra Martin
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Sep 08, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

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