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Luther Brookdale Chevrolet Buick GMC

Brooklyn Center, MN

Overview
Employees
Reviews
Vehicles
4.5
1,413 Reviews
Luther Brookdale is the #1 GM volume dealership in the State. We have more GM inventory than anyone and we are the #1 Certified Pre-Owned dealer in MN. We specialize in guest service. Call, Chat or stop buy today and experience our difference plus get the Luther Advantage with every purchase Including Gas discounts on every gallon! Check us out today located on 694 & Brooklyn Blvd
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6701 Brooklyn Blvd.

Brooklyn Center, MN

55429

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Showing 1,413 reviews

September 24, 2023

I have leased over 20 cars and this was a great experience. Lance and great and Cheryl as well. More

by kevin.smith1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lance Vadnais
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Gunderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cheryl Ruedy
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Sep 26, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you so much for taking the time to share your feedback with us, Kevin! I work hard to make sure our guests have an awesome experience. I will share your comments with our team and I look forward to working with you again down the road. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

September 24, 2023

Great experience every time I bring my car they take good car of me I wouldn’t bring my car any where else More

by KHIKS23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick vandusin and his mechanics team
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Sep 26, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

September 24, 2023

Very polite and respectful staff. Professional workmanship. And very honest. I love the shuttle services, it is very convenient. More

by Meka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casie
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Sep 26, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

I'm grateful for your kind words, Meka! Thank you for choosing us, and I can't wait to see you again in the future. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

September 24, 2023

The price for a simple oil change seemed very expensive. Nearly $120 - on the invoice it mentioned something about a chassis lube. I haven’t had another place do that before when I asked for a simple oil ch More

by Aranderson00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fagerlee
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Sep 26, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for sharing this review regarding your experience with us, Aranderson. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

September 24, 2023

Luther stands by their products and service. They're not cheap but provide quality, always. More

by pete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Gunderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terrence Ruffin
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Sep 26, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for this amazing review! I really appreciate your business, Pete. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

September 24, 2023

They were friendly, helpful, we were treated well there. I would highly recommend them to anyone. More

by agreen6697
Recommend Dealer
Yes
Employees Worked With
Ted Gebre
3.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Olsen
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 26, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Wow, your kind words took my breath away! I am so glad your recent visit was such a success, and I hope you won’t hesitate to reach out again in the future. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

September 23, 2023

Terry was amazing! !! I highly recommend him. So grateful for his help! I love my new car!!!!! More

by lindy.neubrand
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Olsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terrence Ruffin
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Sep 25, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Congratulations on your new vehicle, Lindy! We appreciate the feedback and are pleased that your experience with Terry was so positive. We do our best to make sure all of our customers leave with the right vehicle and I'm glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

September 23, 2023

My truck wasn't quite done yet the service writer informed me why and what was still needed to be done. More

by GREGCHOUKALAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Only the service department
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Sep 25, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

We truly appreciate you taking the time to write about your experience at our service department, Greg. We want to provide all of our customers with transparent and efficient vehicle maintenance, and I'm thrilled to hear that you feel you had such a wonderful experience with our entire team. I'm happy to hear that you can trust us with your vehicle, and I hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

September 23, 2023

My service advisor was great, had a tire that I thought was not repairable because of the location of a screw, he confirmed the issue, gave me a couple options and got things fixed quickly. More

by BUENSTAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor, John Fagerlee, great guy
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Sep 25, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for your kind words. We feel our service department is what makes Luther Brookdale Chevrolet special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

September 22, 2023

Great customer service! Pat is the greatest guy to work with! I think Ben was in the business office and he was super cool too! Great experience! More

by teresaswanson42
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Pat Riestenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Gebre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

It is important our customers feel completely confident with the customer service they received and it made me happy to read your review. If there are any other automotive needs I can assist you with, please don't hesitate to call me or stop by. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

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