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Luther Brookdale Chevrolet Buick GMC

Brooklyn Center, MN

Overview
Employees
Reviews
Vehicles
4.5
1,418 Reviews
Luther Brookdale is the #1 GM volume dealership in the State. We have more GM inventory than anyone and we are the #1 Certified Pre-Owned dealer in MN. We specialize in guest service. Call, Chat or stop buy today and experience our difference plus get the Luther Advantage with every purchase Including Gas discounts on every gallon! Check us out today located on 694 & Brooklyn Blvd
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6701 Brooklyn Blvd.

Brooklyn Center, MN

55429

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Showing 1,418 reviews

December 05, 2023

Precise. Quality service. Friendly Tech. Great communication Philip is a top notch service advisor. Very thorough More

by Asartwell94
Recommend Dealer
Yes
Employees Worked With
Philip
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Dec 06, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you so much for your excellent input! I'm proud of our service technicians and hope to pass along your great experience to all of our customers. Please let me know if there is anything else that I can assist you with! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

December 05, 2023

Made it easy and enjoyable. Explained the car fast and efficiently. Explained the packages they offered well. More

by asammon02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Reil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Zagal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for sharing your feedback about your experience with us. I'm glad to hear that you had a smooth and easy experience with us. Please let me know if there is anything else that I can assist you with. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

December 05, 2023

Great service department! What I like most is, they don’t fix it if it isn’t broke More

by seven3751
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Vadnais
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Gunderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for your outstanding rating about our service department. I appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

December 05, 2023

Made a morning appointment to get a check engine light addressed. Didn't get to it the entire day and had to go back again the next day. They did shuttle me to work both days free of charge More

by jeff.mckee
Recommend Dealer
Yes
Employees Worked With
Casie
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Dec 06, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thanks for your great review, Jeff. We do appreciate your patience for the extended wait that you encountered while our team worked on your vehicle. We strive to provide excellent customer service, and I'm glad that we were able to assist you in getting to work while we had your car in our service center. Please let us know if there's anything else we can do for you. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

December 05, 2023

Easy to work with and did the work that was asked to do No complaints More

by Briles03
Recommend Dealer
Yes
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Dec 05, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

December 05, 2023

Was there for service was asked if i wanted a car wash and i did not get one when i answered yes when i left there was nobody around to ask More

by theresa_robison
Recommend Dealer
Yes
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Dec 06, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for leaving this review, Theresa. Your comments are important to us, and we appreciate all feedback, as it helps us grow as a dealership. Please contact me so we can further discuss your visit. I look forward to speaking with you. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

December 05, 2023

Service was good. Service was good, I had to wait a couple extra hrs for my truck, however I didn't mind. Zachary was very helpful and the overall experience was good. More

by mishelblas6
Recommend Dealer
Yes
Employees Worked With
Zachary Miller
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Dec 06, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for your kind words. We feel our service department is what makes Luther Brookdale Chevrolet special, and reviews like yours help me to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and I look forward to seeing you for your next service appointment. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

December 05, 2023

Joe was great, very knowledgeable. He made the experience very enjoyable. We will come back again More

by gibb0033
Recommend Dealer
Yes
Employees Worked With
Thomas Pogodzinski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Stager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffani Jorgenson
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Dec 06, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thanks for the great feedback! I'm very happy that Joe was there to give you the customer service I know you deserve! Thank you and I look forward to seeing you again! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

December 03, 2023

Ali was great did everything i asked if him. let me decide my options on what i wanted More

by nelly
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Reil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Kabir
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 05, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Congratulations on your new vehicle, Nelly. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Ali was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

December 03, 2023

Easy transaction. Orlando and the rest of the team provided excellent service. Wasn't a choice but the vehicle was a GMC Yukon Denali Ultimate More

by Gappleb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Dorenbush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terri Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Orlando Post
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Dec 05, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Orlando. Please let us know if we can ever help you in the future. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

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