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Luther Brookdale Chevrolet Buick GMC

Brooklyn Center, MN

Overview
Employees
Reviews
Vehicles
4.5
1,415 Reviews
Luther Brookdale is the #1 GM volume dealership in the State. We have more GM inventory than anyone and we are the #1 Certified Pre-Owned dealer in MN. We specialize in guest service. Call, Chat or stop buy today and experience our difference plus get the Luther Advantage with every purchase Including Gas discounts on every gallon! Check us out today located on 694 & Brooklyn Blvd
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6701 Brooklyn Blvd.

Brooklyn Center, MN

55429

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Showing 1,415 reviews

October 27, 2023

Clean, polite, friendly. I very pleasurable experience. Will recommend to friends. Dani was great to work with. More

by joemcdilda
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Ted Gebre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Theeuwen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

I appreciate you for letting others know about your experience, Joe! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 26, 2023

Terrible wait times for just a simple oil change. I waited for over 2 hours and no discount for my displeasure. More

by GINA.JOHNSON17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pat Riestenberg
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 27, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Gina, your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 26, 2023

Customer Agents were very personable and professional. I appreciate the service I received. Thank You 🙏🏽 God Bless More

by Laya
Recommend Dealer
Yes
Employees Worked With
Thomas Brady
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Oct 27, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone, Laya. We believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 26, 2023

I like going there cuz it’s close and They do What they say. There going to Do More

by turkeys2go
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John F
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Oct 27, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 26, 2023

Pat’s the best. He always shows you want you want to see and is never pushy. Ted was phenomenal with the financial side as well. I am looking forward to working w More

by dj.baer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pat Riestenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Gebre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 27, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Luther Brookdale Chevrolet. Please feel free to contact us if you have any questions on your new purchase. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 26, 2023

Zachary Miller told me exactly what was going on and im totally thankful and grateful. More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Miller
Report | Print
Oct 27, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Rick, it’s great to know that Zachary provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 26, 2023

Our salesperson Manuel and the finance rep Ted were so professional. They both answered our questions and doubts very well. We appreciated doing business with this store! More

by Tsion K
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ted Gebre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Dominguez
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Oct 27, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Congratulations on your new vehicle, Tsion. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with both Manuel and Ted was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 26, 2023

Great communication. I could count on them to do what they said they would do. More

by kreegs05
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danielle Theeuwen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 27, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 25, 2023

Appreciated Zachary Miller's attention to my service and everyone who was was in the office. My car has had good care and attention over the years. More

by mbischoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Miller. Service Dept.
Report | Print
October 25, 2023

They are honest and always keep us updated. There are nice employees at Brookdale lupient. More

by huckduane0723
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Oct 26, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let me know if I can do anything further to help. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

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