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Luther Brookdale Chevrolet Buick GMC

Brooklyn Center, MN

Overview
Employees
Reviews
Vehicles
4.5
1,418 Reviews
Luther Brookdale is the #1 GM volume dealership in the State. We have more GM inventory than anyone and we are the #1 Certified Pre-Owned dealer in MN. We specialize in guest service. Call, Chat or stop buy today and experience our difference plus get the Luther Advantage with every purchase Including Gas discounts on every gallon! Check us out today located on 694 & Brooklyn Blvd
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6701 Brooklyn Blvd.

Brooklyn Center, MN

55429

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Showing 1,418 reviews

December 09, 2023

Good communication and helped resolve my issues. Answered any questions and helped me understand my options More

by JCV4205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Bady
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Dec 11, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

December 09, 2023

Friendly, knowledgeable staff. Any questions that we had were answered. Made buying our new truck a memorable experience. Thank you to all. More

by dolan0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Herman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Gunderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bao Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Congratulations on your new truck! It was a pleasure to read about your buying experience with Luther Brookdale Chevrolet. Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look forward to seeing you again in the future! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

December 09, 2023

Organized, clean, personal attention, seeing people handle my car like I do, awesome! I love how you can just drive in for a simple oil change, brilliant. More

by CAMAROZOIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Gunderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Rosas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bao Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 11, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

We appreciate your input. We're glad to hear that you were impressed with the service we offer here at Luther Brookdale Chevrolet. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

December 09, 2023

Joe and team did a great job working with my extended warranty company and getting the job done. More

by rob.young1381
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Gadbois
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Dec 11, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Rob, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

December 09, 2023

Thomas Bady and team have always taken great care in ensuring that communication is given and realistic timelines are provided. Great dealership and great quality. More

by John Jackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Bady
Report | Print
Dec 11, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

John, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

December 09, 2023

Thomas was great and helped me with signing up for payment plan and helped me install my dash cam. I was very happy with service. More

by victoria.nemer52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Bady
Report | Print
Dec 11, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you so much for taking the time to write such great feedback, Victoria. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Thomas was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

December 09, 2023

Philip Thrane, Thrane has always been an exceptional service writer and get me connected with the Tech to get my truck, right More

by ssalarson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Thrane
Report | Print
Dec 09, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Philip was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

December 08, 2023

As always, Casey T (service) was great in getting me set up to bring in a new Chevy truck for service. Went smooth and was done in a timely manner. More

by harrisj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Tulenchik
Report | Print
Dec 08, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

December 08, 2023

Very knowledgeable, very courteous, got me in and out in record time. He did a nice job. More

by EF.FRENCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Hammond
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Dec 08, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thanks for your perfect review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and I'm glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

December 08, 2023

They listened to me and spent time locating my problem. Helpful, friendly,thorough and informative.. More

by rhawk4001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip
Report | Print
Dec 08, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for your kind words. I am very happy to hear that our team was so attentive during your visit to our dealership and that he gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

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