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Luther Brookdale Chevrolet Buick GMC

Brooklyn Center, MN

Overview
Employees
Reviews
Vehicles
4.5
1,415 Reviews
Luther Brookdale is the #1 GM volume dealership in the State. We have more GM inventory than anyone and we are the #1 Certified Pre-Owned dealer in MN. We specialize in guest service. Call, Chat or stop buy today and experience our difference plus get the Luther Advantage with every purchase Including Gas discounts on every gallon! Check us out today located on 694 & Brooklyn Blvd
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6701 Brooklyn Blvd.

Brooklyn Center, MN

55429

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Showing 1,415 reviews

November 04, 2023

The dealership was clean and had a great inventory. The staff was curious and friendly. Vehicles seems fairly priced compared to the market. More

by Timothy.taylor1224
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali Kabir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffani Jorgenson
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Nov 07, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

I can’t thank you enough for writing this awesome review for our dealership, Timothy! It was a pleasure to help you, and I look forward to doing so again. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 04, 2023

The experience was top of the line. You’ll be pleased to do business with them. More

by bholley22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Dorenbush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Gebre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mahdi Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 04, 2023

We always have had a good experience with this service department at this dealership location More

by DOGLOVER7661
Recommend Dealer
Yes
Employees Worked With
Zachary Miller
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Nov 07, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for your outstanding rating about our service department. I appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 04, 2023

Have done better in the sales depart. wanted car held for one day while i got the cash and said could not be done. More

by garywildu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ted Gebre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Dominguez
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Nov 07, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Gary, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 04, 2023

Service was done just as I had hoped. it did seem to me that patching a tire should take less time. More

by paul.herlofsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Vadnais
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thanks for your great review, Paul. I do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and I'm glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 03, 2023

Very good experience. Everyone in the new vehicle transaction was very professional, knowledgeable, and willing to help every step of the way. I will be a repeat custome More

by Joe Krueger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lance Gunderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Kallhof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moses Anariva
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Nov 06, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Joe, I love hearing about customers who have had a terrific experience at Luther Brookdale Chevrolet. I know that buying a car is an important decision and I am proud that you chose our dealership. Please feel free to contact me if you have any questions about your new vehicle. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 03, 2023

They have always been really helpful in diagnosing the problem and explaining what is wrong. More

by BARBNYGAARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Thrane
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Nov 06, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Hello, we strive to provide the best service possible and I am glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Luther Brookdale Chevrolet's Service Department. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 03, 2023

Casie was awesome! I was in and out quickly and was happy with the results. More

by mercedeswalkerforever
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
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Nov 06, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for reaching out to us and letting us know about your recent visit. I appreciate everything Casie does for Luther Brookdale Chevrolet and our customers. Hope to see you again soon! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 03, 2023

The staff was super friendly and the overall service was quick and high of quality. More

by AEJOY66
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and I am proud that this was received during your time spent with us. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 03, 2023

Oil change and tire rotation took an excessive amount of time. Carlos did a great job. More

by qbzach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos
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Nov 06, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Your experience with us does not reflect our standards of customer service. Your time is valuable to me and I strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

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