Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Luther Brookdale Chevrolet Buick GMC

Brooklyn Center, MN

Overview
Employees
Reviews
Vehicles
4.5
1,415 Reviews
Luther Brookdale is the #1 GM volume dealership in the State. We have more GM inventory than anyone and we are the #1 Certified Pre-Owned dealer in MN. We specialize in guest service. Call, Chat or stop buy today and experience our difference plus get the Luther Advantage with every purchase Including Gas discounts on every gallon! Check us out today located on 694 & Brooklyn Blvd
Contact Dealership
View Awards

6701 Brooklyn Blvd.

Brooklyn Center, MN

55429

Directions

By Type

Showing 1,415 reviews

November 05, 2023

Fast and professional service. I feel way more confident having simple maintenance jobs performed here than the quick and sloppy oil change places. More

by MUSICMASTER4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't recall
Report | Print
Nov 07, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

I cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 05, 2023

I had a 10:00 appointment for a simple oil change. I left at 12:15. They said 1 hour max. Not true at all. No updates for their delay. Just ignored. I was told we are busy today. I had an appointment. More

by Donaldcurwick3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ted Gebre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mahdi Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Donald, we appreciate your feedback regarding your recent experience. We don't want to lose a loyal customer or miss out on the opportunity to grow as a company. I'd like the chance to speak with you and discuss your feedback regarding your visit. Please contact me at your earliest convenience. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 05, 2023

Terrible , service light still on after service. Paid and it still needs work. I think they were done on Friday and didn't care More

by Jcastmont
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
Report | Print
Nov 05, 2023 -

Jcastmont responded

Service still needed after it was brought in. Terrible. They want your money and want you out

Nov 07, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

I appreciate the opportunity to hear more about your recent visit to our dealership. Our customers are our top priority, and we strive for satisfaction. If you are feeling as if your vehicle’s needs were not met, then it is apparent we fell short of our customer service goal. Please contact me at your earliest convenience as I would like to further discuss your visit. I look forward to the opportunity to speak with you. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 05, 2023

Luther Chevrolet has very professional and personable employees. Service is done efficiently and swiftly. Highly recommended! More

by jeannejordan120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Warner
Report | Print
Nov 07, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day, Jeanne. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 05, 2023

They refused me a car wash because I had a dent on my front end even after pleading with them More

by uglyaol1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss the situation you have described with you further, if you could please contact me at your earliest convenience. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 05, 2023

They have done a good job serving my 2015 Chevy Tahoe. They replaced the transmission, air conditioner, seat, struts twice, and performed standard service for tires and oil changes. I’d say close to $20 More

by psernster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Herman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for sharing this great feedback with us. I feel our service department is what makes Luther Brookdale Chevrolet special. Reviews like yours help me to make sure that we're meeting the needs of our customers and I'm glad to hear that you have been pleased with your time with us. We look forward to seeing you for your next service appointment! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 05, 2023

Great service all the time, fast and honest people. I always trust theme with my car More

by CANGEL06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan at service department
Report | Print
Nov 07, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 05, 2023

Very professional, personable and patient employees that made my new pickup buying experience very pleasant. Ask for Manny. More

by dahemme
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Gebre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terri Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Dominguez
Report | Print
Nov 07, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. I look forward to working with you again! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 04, 2023

Kevin was amazing! ! I went in thinking I was just getting some options and ended up falling in love with the new Chevy Trax and bought it same day! He made the whole pr More

by mshepherd486
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lance Gunderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Kallhof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for your business and this review. I am happy to hear Kevin was able to serve you and demonstrate how we do business here. If there is anything I can assist you with in the future, please let me know. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 04, 2023

Clean and the did a fast job with my routine oil chane and tire rotation. I would there again. More

by jspeck123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Nov 07, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for your kind words. I know servicing your vehicle takes time out of your day and I strive to make every experience a pleasant one. I am extremely happy that you left satisfied and I do appreciate your business. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

1
...
21
22
23
...
142