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Luther Brookdale Chevrolet Buick GMC

Brooklyn Center, MN

Overview
Employees
Reviews
Vehicles
4.5
1,419 Reviews
Luther Brookdale is the #1 GM volume dealership in the State. We have more GM inventory than anyone and we are the #1 Certified Pre-Owned dealer in MN. We specialize in guest service. Call, Chat or stop buy today and experience our difference plus get the Luther Advantage with every purchase Including Gas discounts on every gallon! Check us out today located on 694 & Brooklyn Blvd
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6701 Brooklyn Blvd.

Brooklyn Center, MN

55429

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Showing 1,419 reviews

November 09, 2023

The man that help me when I come the first day didn’t look in the best interest for me as a long time customer over 10 +year my feelings was hurt More

by tammy.allen2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Repair
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Nov 13, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for sharing this review regarding your experience with us, Tammy. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 09, 2023

We were treated so well by both our sales personal Sam and Dani, who reviewed all the bells and whistles on our new GMC Yukon. Very pleased with the interaction with both of these exceptional sales people More

by dig
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Danielle Theeuwen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Beavens
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and I am thrilled to know Sam and Dani went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact me directly! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 08, 2023

I was a walk-in customer- Zach was excellent customer service rep. getting me set for an oil change. More

by z3drf0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
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Nov 08, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for reaching out to us and letting me know about your recent visit. I appreciate everything Zach does for Luther Brookdale Chevrolet and our customers. Hope to see you again soon! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 08, 2023

Sales person was helpful and knowledgeable. The answered all of our questions and helped set up the car after the sale. More

by pdgless
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Dorenbush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mahdi Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you so much for this lovely review! I feel so grateful that you chose to come to our dealership. It's wonderful to hear our team was helpful during your visit and that you love your new car. If you have any questions, please don't hesitate to reach out to us again. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 08, 2023

The service was fast and quality. Carlos was very easy to work with and friendly. The shuttle service available is very appreciated. More

by erika.winter14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
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Nov 08, 2023 -

erika.winter14 responded

The service was fast and quality. Carlos was very easy to work with and friendly. The shuttle service available is very appreciated.

Nov 09, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Erika, thank you for leaving us your positive review. I am pleased to hear that you were satisfied with the shuttle we provided and the thorough service you received from Carlos and our team. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 07, 2023

For the car-buying experience, Brookdale Chev made it about as easy as possible. Thanks to Ali and Bao. More

by prkinsella
Recommend Dealer
Yes
Employees Worked With
Ali Kabir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bao Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you and congratulations on your purchase! I am so pleased that we could make your visit easy and hassle-free, and I believe that's how every car buying experience should be. I am sincerely grateful for your business! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 07, 2023

Basic oil change took a while but from scheduling and billing stand point was no fuss. More

by hdombrovski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Nov 08, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for the feedback. I appreciate hearing all comments so I can provide the best service to our customers. Please reach out to me if you have any questions or concerns. I look forward to serving you again. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 06, 2023

Everything went well I was completely satisfied. Friendly fast and courteous service. Thank you once again. More

by GADBOISJ7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe G
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Nov 08, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for leaving us this review. I am happy to hear that you were pleased with the service you received from Luther Brookdale Chevrolet. If there is anything more that I can do, please come back and see us again. Take care! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 06, 2023

I was able to get an appointment quickly concerning my error message and problem was corrected on first visit. More

by MINN4CUBS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service people
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Nov 08, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

It is great to hear about your recent service experience. I will certainly pass on your feedback to our team as they will be happy to hear it! I look forward to working with you again in the future! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 06, 2023

Friendly and knowledgeable people Accommodating to meet our needs We feel confident we’re getting work done that’s needed correctly More

by stekat07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos in service department
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Nov 08, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

I am so glad we could take care of all of your needs at Luther Brookdale Chevrolet. Thank you for giving this feedback; I will be sure to share it with the team! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

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