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Luther Brookdale Chevrolet Buick GMC

Brooklyn Center, MN

4.5
1,415 Reviews
Luther Brookdale is the #1 GM volume dealership in the State. We have more GM inventory than anyone and we are the #1 Certified Pre-Owned dealer in MN. We specialize in guest service. Call, Chat or stop buy today and experience our difference plus get the Luther Advantage with every purchase Including Gas discounts on every gallon! Check us out today located on 694 & Brooklyn Blvd
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6701 Brooklyn Blvd.

Brooklyn Center, MN

55429

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Showing 1,415 reviews

November 08, 2023

The service was fast and quality. Carlos was very easy to work with and friendly. The shuttle service available is very appreciated. More

by erika.winter14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Nov 08, 2023 -

erika.winter14 responded

The service was fast and quality. Carlos was very easy to work with and friendly. The shuttle service available is very appreciated.

Nov 09, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Erika, thank you for leaving us your positive review. I am pleased to hear that you were satisfied with the shuttle we provided and the thorough service you received from Carlos and our team. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 07, 2023

Basic oil change took a while but from scheduling and billing stand point was no fuss. More

by hdombrovski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Nov 08, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for the feedback. I appreciate hearing all comments so I can provide the best service to our customers. Please reach out to me if you have any questions or concerns. I look forward to serving you again. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 07, 2023

For the car-buying experience, Brookdale Chev made it about as easy as possible. Thanks to Ali and Bao. More

by prkinsella
Recommend Dealer
Yes
Employees Worked With
Ali Kabir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bao Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you and congratulations on your purchase! I am so pleased that we could make your visit easy and hassle-free, and I believe that's how every car buying experience should be. I am sincerely grateful for your business! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 06, 2023

Dani was very efficient and quick in finding me exactly what I was looking for. It was a smooth experience and took much less time than I expected. More

by Dave
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ted Gebre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Theeuwen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Dave, I'm pleased to hear that Dani took care of you and that everything went very smoothly. I hope to see you again in the future. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 06, 2023

Everything went well I was completely satisfied. Friendly fast and courteous service. Thank you once again. More

by GADBOISJ7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe G
Nov 08, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for leaving us this review. I am happy to hear that you were pleased with the service you received from Luther Brookdale Chevrolet. If there is anything more that I can do, please come back and see us again. Take care! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 06, 2023

I was able to get an appointment quickly concerning my error message and problem was corrected on first visit. More

by MINN4CUBS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service people
Nov 08, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

It is great to hear about your recent service experience. I will certainly pass on your feedback to our team as they will be happy to hear it! I look forward to working with you again in the future! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 06, 2023

Friendly and knowledgeable people Accommodating to meet our needs We feel confident we’re getting work done that’s needed correctly More

by stekat07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos in service department
Nov 08, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

I am so glad we could take care of all of your needs at Luther Brookdale Chevrolet. Thank you for giving this feedback; I will be sure to share it with the team! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 06, 2023

We have purchased two vehicles from here. Sales team is great. They listened to what we wanted and found it for us. First on was a new car purchase and second was a used one. More

by Kw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Dorenbush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Warner
Nov 08, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for your review of our sales team. I'm glad to hear that you had a positive experience with us and look forward to seeing you again soon! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 06, 2023

We made two appointments to get oil change and service. I made them 2 hours apart so we could drop off/switch cars without having to wait at the dealership. Instead, we ended ip waiting for two plus hours. More

by Kw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
One of above
Nov 08, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Your experience with us does not reflect our standards of customer service. Your time is valuable to me and I strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 05, 2023

Max was wonderful! They were able to figure out what was wrong and kept us updated all throughout. We will be bringing our vehicle back for regular maintenence! Thanks More

by tyler.hambley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Luther
Nov 07, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Tyler, thank you for reaching out to us and letting me know about your recent visit. I appreciate everything Max does for Luther Brookdale Chevrolet and our customers. Hope to see you again soon! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

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