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Luther Brookdale Chevrolet Buick GMC

Brooklyn Center, MN

4.5
1,415 Reviews
Luther Brookdale is the #1 GM volume dealership in the State. We have more GM inventory than anyone and we are the #1 Certified Pre-Owned dealer in MN. We specialize in guest service. Call, Chat or stop buy today and experience our difference plus get the Luther Advantage with every purchase Including Gas discounts on every gallon! Check us out today located on 694 & Brooklyn Blvd
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6701 Brooklyn Blvd.

Brooklyn Center, MN

55429

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Showing 1,415 reviews

November 09, 2023

I had to bring my car in 3 times for the same issue in order for it to be resolved. After each time I was told the issue was resolved when it was not. There were actually more issues with the vehicle when More

by Srad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos
Nov 13, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Our dealership goal is to provide exceptional service to every single customer. It appears you did not receive this experience with us. I would like the opportunity to speak with you to work on resolving this issue. Please contact me at your earliest convenience. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 09, 2023

Very thorough and great communication. I always appreciate how well taken care of I feel when I visit. More

by dpnelson
Recommend Dealer
Yes
Employees Worked With
Nick
Nov 13, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you! I can't tell you how much I appreciate your customer loyalty! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 09, 2023

One of the in the State of Minnesota . Keep up the good work. Thank you guys. More

by BISMACWILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali Kabir
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

I appreciate the kind words. I look forward to seeing you again in the future! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 09, 2023

Had issues with the initial repairs. But the dealer stood behind it and took care of it. So far everything is good for now. More

by SCOTTOMPKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe and Cole Turner
Nov 13, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Scott, it’s great to know that we provided an exceptional service experience for you. I take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let me know! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 09, 2023

Great job fast service friendly good atmosphere and awesome customer service I will definitely recommend More

by Donof2199
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service team
Nov 13, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for the glowing review! I take pride in our customer service and do whatever I can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 09, 2023

Carlos was kind and helpful. Very appreciative for his advice. I feel ready for winter. More

by grandma.barb.three
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Vadnais
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for leaving us this great review! I am very happy to hear that Carlos could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 09, 2023

The man that help me when I come the first day didn’t look in the best interest for me as a long time customer over 10 +year my feelings was hurt More

by tammy.allen2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Repair
Nov 13, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for sharing this review regarding your experience with us, Tammy. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 09, 2023

We were treated so well by both our sales personal Sam and Dani, who reviewed all the bells and whistles on our new GMC Yukon. Very pleased with the interaction with both of these exceptional sales people More

by dig
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Danielle Theeuwen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Beavens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and I am thrilled to know Sam and Dani went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact me directly! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 08, 2023

I was a walk-in customer- Zach was excellent customer service rep. getting me set for an oil change. More

by z3drf0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
Nov 08, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for reaching out to us and letting me know about your recent visit. I appreciate everything Zach does for Luther Brookdale Chevrolet and our customers. Hope to see you again soon! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 08, 2023

Sales person was helpful and knowledgeable. The answered all of our questions and helped set up the car after the sale. More

by pdgless
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Dorenbush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mahdi Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you so much for this lovely review! I feel so grateful that you chose to come to our dealership. It's wonderful to hear our team was helpful during your visit and that you love your new car. If you have any questions, please don't hesitate to reach out to us again. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

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