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Luther Brookdale Chevrolet Buick GMC

Brooklyn Center, MN

Overview
Employees
Reviews
Vehicles
4.5
1,413 Reviews
Luther Brookdale is the #1 GM volume dealership in the State. We have more GM inventory than anyone and we are the #1 Certified Pre-Owned dealer in MN. We specialize in guest service. Call, Chat or stop buy today and experience our difference plus get the Luther Advantage with every purchase Including Gas discounts on every gallon! Check us out today located on 694 & Brooklyn Blvd
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6701 Brooklyn Blvd.

Brooklyn Center, MN

55429

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Showing 1,413 reviews

November 14, 2023

Accommodating,s , selective, I offering coupons knowlegable in answering phone call respectful informative courtesy performing More

by ERNUP2IT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan
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Nov 15, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 13, 2023

The salesperson Joe Stager was very helpful and knowledgeable. I enjoyed working with him. I will refer other buyers. More

by hans_lewis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Stager
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Lewis, I cannot thank you enough for your wonderful review of Luther Brookdale Chevrolet and for your referrals and recommendation of Joe! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

Nov 15, 2023 -

hans_lewis responded

ok

November 13, 2023

Professional and courteous timely service, as well as competive prices. Convenient location. Have been a long time customer. More

by kc.SALFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Dorenbush
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 13, 2023

Professional and friendly, very happy to deal with anyone on the staff Clean, very informed explanations and I never feel pressured More

by greywoulf666
Recommend Dealer
Yes
Employees Worked With
Zachary Miller
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Nov 13, 2023 -

greywoulf666 responded

so friendly and straight forward

Nov 15, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to me and I will be sure to relay to the team. Take care and have a great day. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 13, 2023

Carlos was very polite and helpful although perhaps not a good estimater of time. He predicted 90 minutes but it was 2 hours. More

by tsewson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffani Jorgenson
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Nov 15, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thanks for your great review. I do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and I'm glad Carlos was able to provide that for you! Please let me know if there's anything else we can do for you. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 13, 2023

person taking care of me was great. Great service, answered my questions, and clean dealership More

by tguderian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
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Nov 15, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 13, 2023

Thomas B. Was amazing, kind, knowledgeable, helped me get home and back when car was done. More

by vashro23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas B and Alan in Service
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Nov 15, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Hello and thank you for the great feedback! I am so happy to hear that you have enjoyed your visit here at our dealership! Thomas is a great asset and we're thankful to have him on our team. We appreciate your business! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 11, 2023

Amazing customer service and so helpful every step of the process! Made it so easy More

by Sara brink
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Dorenbush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Riestenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terri Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The GM Curt was also amazing and gave us a great customer experience
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Nov 13, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Sara, thank you and congratulations on your purchase! I am so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. I am sincerely grateful for your business! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 10, 2023

Casie has been more than helpful and accommodating for the times I had my vehicle in for service as well as my son's. He's great to work with! More

by AKALLEN34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casie
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Nov 13, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for reaching out to us and letting me know about your recent visit. I appreciate everything Casie does for Luther Brookdale Chevrolet and our customers. Hope to see you again soon! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 10, 2023

Easy recall repair sign up, fast service and friendly service representative. Will certainly refer friends and family to Luther Brookdale. More

by jducosin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mofi
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Nov 13, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Your great feedback truly made my day! I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

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