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Luther Brookdale Chevrolet Buick GMC

Brooklyn Center, MN

Overview
Employees
Reviews
Vehicles
4.5
1,419 Reviews
Luther Brookdale is the #1 GM volume dealership in the State. We have more GM inventory than anyone and we are the #1 Certified Pre-Owned dealer in MN. We specialize in guest service. Call, Chat or stop buy today and experience our difference plus get the Luther Advantage with every purchase Including Gas discounts on every gallon! Check us out today located on 694 & Brooklyn Blvd
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6701 Brooklyn Blvd.

Brooklyn Center, MN

55429

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Showing 1,419 reviews

November 18, 2023

Pleasant place made you feel very at ease like family and comfortable place to be More

by cenveo53
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lance Gunderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Windhauser
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for writing this amazing review for our team! At Luther Brookdale Chevrolet, we always appreciate customer feedback, and I am pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let me know if you have any questions. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 18, 2023

This is a review of Luther Brookdale Chevrolet Buick GMC. They serviced my vehicle. Ok. More

by gpshields
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Gunderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Zagal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 18, 2023

Very helpful answers all my questions asked I will come back again on the future thanks again for averything!.. More

by Rolandogadea005
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny Dominguez
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Nov 21, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for leaving us this great review, Rolando! I am very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 17, 2023

Luther Brookdale Chevrolet and service advisor Philip Thrane are professional, committed and dedicated to vehicle and customer satisfaction. My family and our vehicles will always be in the good hands of More

by shawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Thrane
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Nov 20, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Shawn, thank you for reaching out to us and letting me know about your recent visit. I appreciate everything Philip does for Luther Brookdale Chevrolet and our customers. Hope to see you again soon! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 17, 2023

Great staff that listened to my concern, led me through the service process and ultimately found a resolution to my issue. Thank You. More

by Joe Krueger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
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Nov 20, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you so much for your review, Joe! Happy customers are our goal and our mission at Luther Brookdale Chevrolet, and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let me know. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 17, 2023

The service was good and done timely and I will conatinue to have my Encore serviced there. More

by ASJOHNSON3681
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department employees
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Nov 20, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for your outstanding rating about our service department. I appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 17, 2023

Kevin and Kyle we awesome to work with! ! They helped with all my questions and got me into a truck that I really wasn’t looking at but so glad they did! I love it and it was an easy and pa More

by bcpletcher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Herman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Kallhof
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you and congratulations on your purchase! I am so pleased that we could make your visit easy and hassle-free, and I believe that's how every vehicle buying experience should be. I am sincerely grateful for your business! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 17, 2023

Two hours is a long time to wait for a scheduled oil change. The customer service is good, but when you can go somewhere else to get an oil change for cheaper and less time, people are gonna start going More

by torrilatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Nov 20, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Your experience with us does not reflect our standards of customer service. Your time is valuable to me and I strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 17, 2023

They are wonderful to get the issues corrected in a timely manner. They keep you informed on what problems that need corrected. More

by Sllyschrr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Osegueda
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Nov 20, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

I'm glad to hear that your service visit went so well. It's always great to hear from our customers and I appreciate you taking the time to give us feedback. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 17, 2023

Great improvement over the past times I've been there foran oilchange. Fast and very courteous More

by leskowal07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Nov 20, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

I know how valuable your time is and I aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

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