Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Luther Brookdale Chevrolet Buick GMC

Brooklyn Center, MN

Overview
Employees
Reviews
Vehicles
4.5
1,415 Reviews
Luther Brookdale is the #1 GM volume dealership in the State. We have more GM inventory than anyone and we are the #1 Certified Pre-Owned dealer in MN. We specialize in guest service. Call, Chat or stop buy today and experience our difference plus get the Luther Advantage with every purchase Including Gas discounts on every gallon! Check us out today located on 694 & Brooklyn Blvd
Contact Dealership
View Awards

6701 Brooklyn Blvd.

Brooklyn Center, MN

55429

Directions

By Type

Showing 1,415 reviews

November 17, 2023

Great staff that listened to my concern, led me through the service process and ultimately found a resolution to my issue. Thank You. More

by Joe Krueger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Report | Print
Nov 20, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you so much for your review, Joe! Happy customers are our goal and our mission at Luther Brookdale Chevrolet, and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let me know. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 17, 2023

The service was good and done timely and I will conatinue to have my Encore serviced there. More

by ASJOHNSON3681
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department employees
Report | Print
Nov 20, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for your outstanding rating about our service department. I appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 17, 2023

Kevin and Kyle we awesome to work with! ! They helped with all my questions and got me into a truck that I really wasn’t looking at but so glad they did! I love it and it was an easy and pa More

by bcpletcher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Herman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Kallhof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you and congratulations on your purchase! I am so pleased that we could make your visit easy and hassle-free, and I believe that's how every vehicle buying experience should be. I am sincerely grateful for your business! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 17, 2023

Two hours is a long time to wait for a scheduled oil change. The customer service is good, but when you can go somewhere else to get an oil change for cheaper and less time, people are gonna start going More

by torrilatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Nov 20, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Your experience with us does not reflect our standards of customer service. Your time is valuable to me and I strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 17, 2023

They are wonderful to get the issues corrected in a timely manner. They keep you informed on what problems that need corrected. More

by Sllyschrr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Osegueda
Report | Print
Nov 20, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

I'm glad to hear that your service visit went so well. It's always great to hear from our customers and I appreciate you taking the time to give us feedback. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 17, 2023

Great improvement over the past times I've been there foran oilchange. Fast and very courteous More

by leskowal07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Nov 20, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

I know how valuable your time is and I aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 17, 2023

The dealership is always clean and the staff is always very nice. They get my vehicle done in a timely manner even if they seem very busy. More

by raina.skinner15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Yepez
Report | Print
Nov 20, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Raina, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 17, 2023

Great service. On time and on budget. The technician also gave me a bid on another item for one of my other cars. More

by KNYCKLEMOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service employee
Report | Print
Nov 20, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you so much for your excellent input! I'm proud of our service technicians and hope to pass along your great experience to all of our customers. Please let me know if there is anything else that I can assist you with! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 16, 2023

It was a painless process, I was able to get through finance within 45 minutes and our the door with my car keys. Awesome sauce. More

by daysting
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pat Riestenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Pogodzinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Dominguez
Report | Print
Nov 17, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for taking the time to share with us! The goal of the Luther Brookdale Chevrolet team is to ensure a painless and enjoyable purchasing process for each of our customers. Please remember that I'm always here to assist you with any future auto needs! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 16, 2023

Fue muy satifactoria mi cita Carlos muy amable muy atento me bine contenta con el trabajo More

by cynthiaguevara70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Report | Print
Nov 17, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Apreciamos sus amables comentarios, Cynthia. ¡Esperamos verle de nuevo en un cercano futuro! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

1
...
15
16
17
...
142