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Luther Brookdale Chevrolet Buick GMC

Brooklyn Center, MN

Overview
Employees
Reviews
Vehicles
4.5
1,419 Reviews
Luther Brookdale is the #1 GM volume dealership in the State. We have more GM inventory than anyone and we are the #1 Certified Pre-Owned dealer in MN. We specialize in guest service. Call, Chat or stop buy today and experience our difference plus get the Luther Advantage with every purchase Including Gas discounts on every gallon! Check us out today located on 694 & Brooklyn Blvd
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6701 Brooklyn Blvd.

Brooklyn Center, MN

55429

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Showing 1,419 reviews

November 19, 2023

My best experience yet at this dealership! On time and went smoothly. Alan Hammond did a fantastic job. Great interaction with him! Thumbs up 👍! More

by addabbotom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Hammond
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Nov 21, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

I'm so pleased to hear that our team took care of you and that everything went very smoothly! We hope to see you again in the future. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 19, 2023

Took it In at 11:00am they did not do any work on it until 1:15pm it was for a leak in the right front tire and possibly replacing all 4 tires they could not fins the leak until they removed the tire fr More

by SDERICK55
Recommend Dealer
No
Employees Worked With
Thomas Bady
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Nov 21, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 19, 2023

The price quoted was the price charged. My car was ready when committed. Very happy with Luther Chev More

by ctmadden7
Recommend Dealer
Yes
Employees Worked With
Victor Yepez, Carlos Osegueda, Alan Hammond
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Nov 19, 2023 -

ctmadden7 responded

Thanks Max, Carlos, and Alan, you all delivered as promised, and thank again Luther Chev.

Nov 21, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 19, 2023

Lance and Scott helped me with any questions/concerns I may have had and process from me being out of state when quick and easy! Terri was great also with the extra accessories I added to my new truck. Gr More

by Adam Beeson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Dorenbush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Vadnais
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terri Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you so much for sharing your car shopping experience with us, Adam. I'm happy to hear you were able to find what you were looking for, including fantastic customer service from Lance, Scott, Terri and the rest of the Luther Brookdale Chevrolet team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 18, 2023

I had subs in the back they busted one of my speakers Broke my sub speakers in the back More

by jmason2819@gmail.com
Recommend Dealer
No
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Nov 20, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for sharing your thoughts and feedback with us. I strive to provide the gold standard of service for all of our customers. I’d very much like to learn more about your experience and work toward a solution with you. Please reach out to me directly at your earliest convenience. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 18, 2023

Rudy Luther and Service Advisor, Nick VanDeusen provided excellent service during my visit on November 16. I am completely satisfied. More

by jdk007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick VanDeusen
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Nov 21, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Rudy and Nick do for Luther Brookdale Chevrolet and our customers. Hope to see you again soon! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 18, 2023

Service was excellent as always. The work done was explained in detail and very pleased. Nick VanDeusen was very helpful. More

by rcoonts198
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Vandeusen, Alec Lindberg
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Nov 21, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 18, 2023

I just went to the dealership to look at a used car but Bao and the team helped me find the right car, a new car that fit my needs and budget. More

by CAMAROZOIE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lance Gunderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Rosas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bao Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you so much for visiting us and for leaving such great feedback. I am so happy Bao could match you to the right vehicle and put you behind the wheel of your new car. I hope to see you back for scheduled maintenance or anything else we can help you with! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 18, 2023

Brad and Dave were top notch! Thanks for making this a pleasurable experience. The High Country is awesome! More

by danieldeanfish
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brad Windhauser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Warner
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Nov 21, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

I appreciate you for letting others know about your experience, Daniel! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 18, 2023

I was totally satisfied with my experience at Brookdale Chevy.They worked with me to make sure everything was satisfactory. More

by MODONN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Kallhof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 21, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

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