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Luther Brookdale Chevrolet Buick GMC
Brooklyn Center, MN
1,414 Reviews
Luther Brookdale is the #1 GM volume dealership in the State. We have more GM inventory than anyone and we are the #1 Certified Pre-Owned dealer in MN. We specialize in guest service. Call, Chat or stop buy today and experience our difference plus get the Luther Advantage with every purchase Including Gas discounts on every gallon! Check us out today located on 694 & Brooklyn Blvd
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,414 reviews
October 25, 2010
This is not the typical "high pressure" car dealer. The atmosphere is comfortable and the staff is helpful without being pushy. There is no "game-playing" or salesman hanging onto your ankle as you are tr atmosphere is comfortable and the staff is helpful without being pushy. There is no "game-playing" or salesman hanging onto your ankle as you are trying to leave. They give you the info you need and give you space/time to make your decision. I also liked the fact that they lay out the numbers and let you think, even if you need to sleep on it. They had a great selection on vehicles and were also willing to get anything that I wanted. I have bought a lot of cars over the years from several different dealerships and I have never found a better bunch of quality guys/girls than at Brookdale Chevy. A pleasant buying experience and I would confidently recommend this dealership to friends and family without reservation! More
by garymonn
Employees Worked With
Curt Johnson, Perry Feavel, Mike Gangestad
October 25, 2010
I was not satisfied because it took 2 hours for a basic oil change and that was WITH an appointment. Had I have known that, I would have left my car at the dealership and came back later. I had my childr oil change and that was WITH an appointment. Had I have known that, I would have left my car at the dealership and came back later. I had my children with me and it was not fair for them to have to sit that long for a job that should not have taken more than an hour. Especially since there were only a handful of toys in the "playroom" to keep them entertained. And when customers, not only myself, would ask the customer service representatives how much longer the services would be, the particular representative working at the desk was not the most helpful person and the other 2 guys looked lost. And even after waiting 2 hours for my oil change, I had to wait another 20 minutes for a "runner" to pull my car around to the front, so I could leave. Next time, I will take my car in on the weekday and try that staff because the Saturday morning staff was not up to par :-( More
by winnahpooh
Employees Worked With
Dan Kane
October 22, 2010
I required service on my 2008 Chevrolet Corvette. I contacted the service department and Mike Kane made sure that Mike G. was there to meet with me to discuss repair options. Mike was able to get my ca contacted the service department and Mike Kane made sure that Mike G. was there to meet with me to discuss repair options. Mike was able to get my car in right away and order the parts to complete my repair. I was very happy with the service on my car and apprecaited the level of customer service from Dan and Mike. Outstanding job! More
by KeithPalmer
Employees Worked With
Mike Gengstad and Dan Kane
October 18, 2010
I have both leased and purchased vehicles from this dealership as well as having the vehicles maintained there. The staff is courteous, friendly, and professional and they go out of there way to ensur dealership as well as having the vehicles maintained there. The staff is courteous, friendly, and professional and they go out of there way to ensure that the customers needs are met. The purchase experience was outstandin, no high pressure sales pitch, they listened to my needs and presented saveral options to meet those needs. The service department is outstanding, online appointment scheduling and Saturday hours make it very convenient to have my vehicle serviced on my schedule. Tim Reil and Dennis Galligan in Sales and Melissa Saue in Service are particularly notable for providing a first rate customer experience. I will gladly continue dealing with Luther Brookdale Cheverolet/GMC. More
by jsisco
Employees Worked With
Time Reil, Dennis Galligan, Malissa Saue
