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Luther Brookdale Chevrolet Buick GMC

Brooklyn Center, MN

Overview
Employees
Reviews
Vehicles
4.5
1,419 Reviews
Luther Brookdale is the #1 GM volume dealership in the State. We have more GM inventory than anyone and we are the #1 Certified Pre-Owned dealer in MN. We specialize in guest service. Call, Chat or stop buy today and experience our difference plus get the Luther Advantage with every purchase Including Gas discounts on every gallon! Check us out today located on 694 & Brooklyn Blvd
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6701 Brooklyn Blvd.

Brooklyn Center, MN

55429

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Showing 1,419 reviews

November 20, 2023

I felt very good with my salesman and he did everything for me to make it easy to buy a vehicle. I would go back. Thank you!!! More

by rmenden
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Gunderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Windhauser
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! I appreciate the feedback and am pleased that your experience with our team was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 20, 2023

I bought my car there 6 years ago and 90% of the time, if I need car service, I bring it back there. I like that the service advisors are long lasting employees and not different people all the time. The dea More

by lisapeterson20
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Muffy was my service advisor, Bill was my shuttle driver and Tom arranged a lift ride for me on Saturday morning.
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Nov 22, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 20, 2023

My experience was fantastic from the time I drove into service garage, engaged with service greeters, my service rep Thomas Brady, and amazing happy experience with parts cashier, and parts service rep to More

by TONIASPIGHTSOKOYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Brady from Memphis TN
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Nov 22, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you so much for taking the time to write such great feedback! Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Thomas was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 20, 2023

Very friendly and professional and personable I trust the luther mechanic Was nice to get in when I had time off More

by JLOLSON1961
Recommend Dealer
Yes
Employees Worked With
Terry
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Nov 22, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thanks for your perfect review,! I'm glad to hear that our team was friendly, professional, and personable! We strive to provide excellent customer service, and I'm glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 20, 2023

The Gentleman that helped me was so nice I got my dates wrong for my appt he told me not to worry he will get me in More

by pgil0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service dept
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Nov 22, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

Nov 22, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for writing this amazing review for our team! At Luther Brookdale Chevrolet, we always appreciate customer feedback, and I am pleased to hear that our team provided a comfortable and welcoming visit. I hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 20, 2023

I brought my 2019 Sierra in Friday for scraping noise. They informed me the rear sensor was scraping against rotor and replaced both rear pads and rotors. I drove home and you wouldn't hear anything at 55 More

by k.rozycki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure of persons name
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Nov 22, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

We’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. We are looking into this matter and I will be in touch shortly. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 20, 2023

Felt like I was an inconvenience showing up at my scheduled 3pm appt time since 'techs only work until 330pm' More

by zillary925
Recommend Dealer
Yes
Employees Worked With
Nicklaus Luther Brookdale Chevrolet Buick GMC
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Nov 22, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 20, 2023

Dani was very helpful and knowledgeable sales associate for us. We had a 5 star experience. More

by Dustin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Dorenbush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terri Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Theeuwen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you so much for this lovely review, Dustin! I feel so grateful that you chose to come to our dealership. It's wonderful to hear Dani and our team were helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 20, 2023

The place is always clean, the people are always nice,that's why we always use this dealership. More

by dereyo111558
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Brady good guy
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November 19, 2023

Professional staff that gets the job done right. When they say the job will be done in two hours, it's done in two hours. More

by DANSCHNUETTGEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie
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Nov 21, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

I cannot thank you enough for this glowing review of our service center, Dan! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

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