Luther Brookdale Chevrolet Buick GMC

I reside in another state and recently bought a new Chevy HHR over the phone from Lance. This is the best car buying experience I've had in 25 years! Lance was friendly, knowledgable, and helpful. He stayed HHR over the phone from Lance. This is the best car buying experience I've had in 25 years! Lance was friendly, knowledgable, and helpful. He stayed on the hunt for the perfect HHR until he found it for us. With the discounts he applied, our car is rated as one of the best deals available. Josh also assisted in getting the car titled and licensed in our state. I highly recommend Luther Brookdale and would most certainly buy another car from them. More

Brought in for Overheating issue--ended up with a new motor. I received no phone calls with updating, I had to do them all. No one called me to ask my permission to replace my motor, I just happed to f motor. I received no phone calls with updating, I had to do them all. No one called me to ask my permission to replace my motor, I just happed to find out about it when I called for an update. I was told that Dave in service got the ok from me--this is not true. When I Talked with Service Manager-Dave Miller--He tried to convince me he was giving me a deal at $500 for a new motor & warranty. I said no--the deal was $100 for possible gasket issue, but now since you've taken it upon yourselves to replace my motor without my permission I really shouldn't have to pay anything, but I will pay the $100. He tried patronizing me saying he could have it put together just as is & I could pick it up but that eventually I would have to have the work done. I said I don't know who you think you are talking to, but I know my rights under the law & you are not talking to some chick who is not savvi about things--so you will replace my motor for the price I was quoted. When I picked up my car almost a month later I couldn't be assured by virtue of the motor id number that it was new, cuz they didn't know where it was located, but I took the word of Chris the service guy, cuz he said he helped install the 2nd new motor, cuz the 1st new motor blew a spark plug. so I still am not sure if my motor is new for sure--just Chris's word, which I hope is good. More

Everyone was very professional. They answered my questions. They didn't nag or push me into anything. They were fair with the trade on my car, patient while I had them searching inventories for ca questions. They didn't nag or push me into anything. They were fair with the trade on my car, patient while I had them searching inventories for cars, and very helpful every step of the way. It was a wonderful first experience working with this dealership. We will return for future business and recommend them to others. More

Denny gave me first class treatment during my visit to Luther GMC. Buying a new GMC Sierra is a very important decision to make in my life. Denny made me feel very good and treated me very well. I will te Luther GMC. Buying a new GMC Sierra is a very important decision to make in my life. Denny made me feel very good and treated me very well. I will tell all my friends to look up Denny and buy a new GMC at Luther GMC. More

This is the second vehicle purchased from Luther Chevrolet/Buick and both times they completed the best offer available, after having negotiated with other dealers. It was a very pleasant buying ex Chevrolet/Buick and both times they completed the best offer available, after having negotiated with other dealers. It was a very pleasant buying experience and we will be back. More

Wow, what a positive experience. I have owned 2 trucks in the last 15 Years so I don't buy new very often. Andrew knew I was prepared when I arrived at the dealership and made sure my experience was grea in the last 15 Years so I don't buy new very often. Andrew knew I was prepared when I arrived at the dealership and made sure my experience was great. I had visited 2 other dealerships and knew my price point. The Luther website was up to date and allowed me to minimize the time I spent at the dealer. It was a 90F+ day in Minnesota and Andrew himself prepared they 2011 Yukon so I could take it home the same day. THANK YOU! More

I had a great experience with picking out my car but when I came back, my contact was off and I didn't remember the last name of the person that was supposed to help me so I ended up getting a salesman that I came back, my contact was off and I didn't remember the last name of the person that was supposed to help me so I ended up getting a salesman that didn't know what was going on. He helped me but didn't mention anything about not knowing the story and later I felt like it was because he wanted the sale. I learned that I should have just come back when my original person was there. I just wanted to get my car before it could have gotten sold to someone else. It all worked out in the end. I would go back, I would simply make sure to only work with one person next time. More

I have serviced my vehicle(s)here for years. Staff is I have serviced my vehicle(s)here for years. Staff is great....both sales and service. They wash my vehicle. They always tell me the cost before pe I have serviced my vehicle(s)here for years. Staff is great....both sales and service. They wash my vehicle. They always tell me the cost before performing the repair. Service is always delivered when promised. They are outstanding! More

Walked on the lot and within minutes we were in a car to look at it. I would say within the first hour we were already test driving it and talking about trade-ins. Buying a car is usually a slow process - look at it. I would say within the first hour we were already test driving it and talking about trade-ins. Buying a car is usually a slow process - but they tried to keep the steps rolling without putting pressure on us. Good experience. More

I had a great experience at your dealership. The sales staff was very helpful and provided alot of information on the 2 cars I was interested in. Price was great as well. I found the same car at other de staff was very helpful and provided alot of information on the 2 cars I was interested in. Price was great as well. I found the same car at other dealers priced higher then what your dealership was asking. I highly recommend this dealership. More