Luther Brookdale Chevrolet Buick GMC

Service at Luther Brookdale Chevrolet, Brooklyn Center MN I had excellent service at Luther Brookdale Chevrolet in Brooklyn Center MN on 5/6/14. I made an appointment on-line. The car received an oil change I had excellent service at Luther Brookdale Chevrolet in Brooklyn Center MN on 5/6/14. I made an appointment on-line. The car received an oil change and tire rotation, plus a car wash. I was called when the service was completed and was able to pick up my car immediately on arrival. All systems were checked and nothing else needed attention. I am very pleased with the excellent attention and service. I would recommend this service center and also car sales department to anyone looking for a reliable dealership. Curt Johnson, my service person, was very attentive and courteous. More

great experience Great customer focus, very timely, great communication. However, it saddens me that I have to be in there so often b/c my 2010 Acadia breaks down so f Great customer focus, very timely, great communication. However, it saddens me that I have to be in there so often b/c my 2010 Acadia breaks down so frequently. Thankfully, it's all be covered under warranty but I'm very disappointed that this is not a reliable car. More

Excellent service The quality of service at Luther is matched by the friendliness and caring of those who provide it. It is always a good experience to bring my Equino The quality of service at Luther is matched by the friendliness and caring of those who provide it. It is always a good experience to bring my Equinox in for service, even though, as an early appointment, there were no fresh cookies. More

Helpful and Timely Service Today was just a typical oil change service, but Luther Brookdale Buick/GMC performed admirably. Bruce was very helpful and patient, acknowledging my Today was just a typical oil change service, but Luther Brookdale Buick/GMC performed admirably. Bruce was very helpful and patient, acknowledging my coupon and assisting with some tire information for a possible future sale/service. Luther had me in and out in less than 45 minutes and washed my car. A great experience once again, which is what keeps me coming back. -EAA More

I have mixed feelings towards this dealership. I love my car however that is not what this review is for. I really dislike that the price you see is the price of the vehicle. Are the vehicles unreasonable? car however that is not what this review is for. I really dislike that the price you see is the price of the vehicle. Are the vehicles unreasonable? No. But the fun of getting a car is haggling a price. There isn't much incentive to buy from the dealership besides the fact that they had the exact used car I wanted. They wouldn't even fill up my tank. I was told they only do that for new cars. But when I pay $20,000 + for a car the least you can do is fill up my gas tank. The people were very friendly and I really liked Chris but they need to hire more people. The poor man was running around like his head was cut off. We sat waiting to talk to the finance people for over two hours. When I'm paying that much money I would like to not sit there forever. In hindsight though, I went in on a sat. I wouldn't tell people to not go there but don't expect super service or great incentives. More

Best buying experience! I have purchased from here in the past and will continue to do so. No pushing to buy just helpful caring staff. Thank you again. I'm enjoying my new car! the past and will continue to do so. No pushing to buy just helpful caring staff. Thank you again. I'm enjoying my new car! More

The salesman, Steven, was the best. He made buying a new vehicle an enjoyable experience. He really made you feel like he would do everything in his power to get you into the vehicle you wanted to buy! A vehicle an enjoyable experience. He really made you feel like he would do everything in his power to get you into the vehicle you wanted to buy! A great dealership! More

We, my wife and I, have purchased 5-6 vehicles from Luther Bros. over the years. A contributing factor for our being loyal to Luther is the outstanding service dept with all of the Luther Dealerships. Luther Bros. over the years. A contributing factor for our being loyal to Luther is the outstanding service dept with all of the Luther Dealerships. I have become familiar with Mike at the GMC Dealership (first at the Chev Dealership) over the years. I have come to trust Mike in what ever he may suggest in terms of service. I have also sought his advise on other vehicle matters as well. The service we receive is always high quality and reasonably priced. More

I had the greatest customer service experience ever. My service advisor Casie kept me informed regarding my much needed repairs daily and also made great recommendations for future maintenance. His custome service advisor Casie kept me informed regarding my much needed repairs daily and also made great recommendations for future maintenance. His customer service alone is why I continue my business with Luther Chevrolet. Thanks again Casie. More

I went in for my check engine light, on the same day I had to go out of state for a business conference. I was leaving town at 10am and was able to get my car in at 9am. Matt worked hard to make sure that had to go out of state for a business conference. I was leaving town at 10am and was able to get my car in at 9am. Matt worked hard to make sure that I knew if my car was ok to make the drive in time for me to leave. When the codes came back showing that my car would not be ok to make the drive, he worked to get me the last reserved rental vehicle available on the lot so that I could get on the road right away and not have to wait for an outside rental car. Once my car was ready to go 2 days later, I came to pick it up. Matt said he would have it washed if I wanted to wait. Since I had been needing a wash in order to put my tabs on, I quickly agreed. When he heard that I needed the tabs put on, he offered to take them and put them on for me as soon as the car was ready. Though it seems like a small thing, it was the extra touch that made this visit absolutely great! More