Luther Brookdale Chevrolet Buick GMC

Exellent It seems like the dealer considers my satisfaction a top priority. I am not only happy with my service experience but also the car too. It seems like the dealer considers my satisfaction a top priority. I am not only happy with my service experience but also the car too. More

Extra Mile Kevin in sales and Mimi in finance went out of their way to get this deal done it was a long process and and with bank hiccups along the way they went Kevin in sales and Mimi in finance went out of their way to get this deal done it was a long process and and with bank hiccups along the way they went out of their way to make me feel comfortable and get the deal done More

great experience The people here are terrific there was no high pressure sales,they answered all my questions and made me feel confident of my choices, miki had some g The people here are terrific there was no high pressure sales,they answered all my questions and made me feel confident of my choices, miki had some great suggestions for all the accessories that I wanted. Definitely see these guys when your looking for a new vehicle, you won't be disappointed More

Great deal! This is the second time I lease a car with Lance. The customer service and price is amazing! He listened to what I was looking for and delivered. Wo This is the second time I lease a car with Lance. The customer service and price is amazing! He listened to what I was looking for and delivered. Would recommend this dealership and Lance to anyone looking for another car. More

A great experience I gave the dealership five stars because I ran into Jay who asked me how can you help me today. I stated I'm just looking thinking about a SUV b I gave the dealership five stars because I ran into Jay who asked me how can you help me today. I stated I'm just looking thinking about a SUV but not sure just wanted to test drive really wasn't interested in buying. They gave me such a good deal I had no choice but to walk out with a new 2017 equinox. More

Awesome experience This is my third leased Equinox and I couldn't be more satisfied with my salesman Scott Dorenbush, the leasing professionals,and the entire dealership This is my third leased Equinox and I couldn't be more satisfied with my salesman Scott Dorenbush, the leasing professionals,and the entire dealership. I keep coming back to Scott and Luther even though it is a long drive, because of the thoroughness and patience they display. If you want to work with real xxxxxxdedicated to giving the best deals possible, connect with Scott and Luther. More

Great Expirience Kevin was very helpful in purchasing our new Suburban, and found the exact one we were looking for on a dealer trade, easiest vehicle I have ever purc Kevin was very helpful in purchasing our new Suburban, and found the exact one we were looking for on a dealer trade, easiest vehicle I have ever purchased, no hassles. The finance manager,Tony Reil found us better financing and more money off the vehicle because of our credit rating, and made the warranty purchase easy. Terri Anderson was helpful on the accessories and protection package. Thanks Jim P More

Buying a new 2017 Chevy Volt I would rate the sales experience a D -. The only reason it is not a F is because at the end of the day, 11 -5, I was able to drive the car off the lo I would rate the sales experience a D -. The only reason it is not a F is because at the end of the day, 11 -5, I was able to drive the car off the lot. 1. I signed up through Costco to purchase a new Chevy Volt. I received an email from Lance Vadnais addressing me as Steve and saying he would be happy to help me get a new Equinox. I replied, stating my name was Scott, I was looking to purchase a Volt, and I would like to work with Scott Larsen. Lance replied, again calling me Steve, saying he had forwarded it on to Scott Larsen. Scott answered my questions 2. I went to the dealership at 11 on December 3 with my wife. We worked with Steve Wick. When he went to get the keys to the car, they couldn’t be found, so we had to wait. 3. After the paperwork was filled out and went to Finance, another person was supposed to talk to us about the process/dealership, but she never showed. 4. The Finance person said she would take on that person’s role as well. The process felt a bit rushed and she talked over me a couple of times when I wanted to say something. The paperwork is not properly filled out. 5. When we were done with Finance Steve told us they were behind on prepping cars and it would be an hour or two before ours would be ready. He said he would call us when it was ready. Over two hours went by, he never called. 6. When we drove back to the dealership Steve said only one key had been found and they were trying to program another key but were unsure about the process. He said, if nothing else, we could take the car and come back during the week when more knowledgeable people would be there. However, when he came back, after checking the status, he said we couldn’t take the car because they had cleared the key that worked as well, so no keys were working now. After another wait, they were able to program the keys. 7. While going through the car features, I set up my phone via Bluetooth. There was a phone listed already. I was told the car was sold but the financing fell through. Was this car driven off the lot by the other buyer? I set up my phone just before leaving the lot. How long did the other driver have the car before it was returned? This was represented as a new car. I believe I should have been told this upfront. I feel this is somewhat dishonest. I am considering writing a letter to the Minnesota Attorney General to ensure proper answers to these questions. 8. I was also told that since the car had been “sold” On-star had to be reprogrammed and I should be getting a call through On-star in a couple of days, that has not happened. I am not “Completely Satisfied” More

Awsome people awsome service They were an excellent healthful team they help me find a new vehicle that would fit in my price range and budget and they went above and beyond to ma They were an excellent healthful team they help me find a new vehicle that would fit in my price range and budget and they went above and beyond to make me feel welcome and happy with my new car purchase I would recommend them to anyone who is buying a new car. More

Excellent no pressure experience! After 10 years with my 2007 Silverado, walking into a dealership was thought to be a daunting experience, but Kevin Kallhof with Luther Chev made it a After 10 years with my 2007 Silverado, walking into a dealership was thought to be a daunting experience, but Kevin Kallhof with Luther Chev made it a very positive, low pressure experience. We even left to check out another dealership, but came back to finalize the deal with Kevin on a 2017 Silverado Crew. More