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Luther Brookdale Chevrolet Buick GMC

Brooklyn Center, MN

4.5
1,413 Reviews
Luther Brookdale is the #1 GM volume dealership in the State. We have more GM inventory than anyone and we are the #1 Certified Pre-Owned dealer in MN. We specialize in guest service. Call, Chat or stop buy today and experience our difference plus get the Luther Advantage with every purchase Including Gas discounts on every gallon! Check us out today located on 694 & Brooklyn Blvd
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6701 Brooklyn Blvd.

Brooklyn Center, MN

55429

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Showing 1,413 reviews

November 23, 2023

Dave Warner was the best and most knowledgeable salesperson in the auto industry I have ever worked with. I am expecting to find the service department very good. More

by donoberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Warner
Nov 25, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Dave. Please let us know if we can ever help you in the future. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 23, 2023

Alberto was excellent! He was very open and supportive through the purchase of my new vehicle. As a business owner, I appreciated his professionalism, patience and receptiv More

by dalton15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Kallhof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terri Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Zagal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Olsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Kabir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bao Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Beavens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moses Anariva, K-Sandra Martin, Manny Dominguez
Nov 25, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Alberto assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 22, 2023

Made an appointment expecting fast service for an oil change. Oil change should only take an hour, less actually. But it took almost 2 hrs. I understand it was busy, but yall shouldn't over book appointm More

by emartino1616
Recommend Dealer
No
Nov 27, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Your experience with us does not reflect our standards of customer service. Your time is valuable to me and I strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 22, 2023

The Luther team is always awesome. The sales experience is always fantastic and the service department is the reason I'd never buy another vehicle anywhere else. More

by BSTORCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Larsen, The entire service department, parts, the folks in loaner vehicles, and the drivers.
Nov 27, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

I am truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 22, 2023

Quick, courteous and completely satisfied. The service is always very good, I appreciate the car wash and the free coffee. More

by wayne.kollath
Recommend Dealer
Yes
Employees Worked With
Casie he was Excellent!
Nov 27, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Wayne, I am glad to hear you enjoyed your recent visit to our service department. At Luther Brookdale Chevrolet I believe clean cars make happy customers and I am pleased to hear you appreciated your car wash! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 22, 2023

Coming in for an appointment on a Saturday afternoon worked well for me. Little traffic, quiet waiting room. Zack was very personable and explained additional service I needed. The work was completed wi More

by bridget.godfrey7
Recommend Dealer
Yes
Employees Worked With
Zack
Nov 27, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Bridget, it is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 22, 2023

Excelente servicio estuvieron siempre en contacto con migo para informarme de todo lo que pasaba y Carlos fue de mucha ayuda ya que habla español gracias a todos los que trabajaron en mi camioneta More

by Juan Carlos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos O.
Nov 27, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

¡Gracias por dejarnos esta excelente evaluacion, Juan! Nos agrada saber que fuimos de gran ayuda durante su reciente visita con nosotros. Esperamos verlo en un cercano futuro ¡Cuídese! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 22, 2023

The Luther team was great! My salesperson was K-Sandra and she was fabulous and made the car buying process easy. More

by bbiesiada
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
K-Sandra Martin
Nov 27, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you and congratulations on your purchase! I am so pleased that we could make your visit easy and hassle-free, and I believe that's how every car buying experience should be. I am sincerely grateful for your business! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 22, 2023

Clean, friendly, easy. I was very happy with my service. I am sad prices went up though. More

by KTJEPKES
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Miller
Nov 27, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for taking the time to leave a positive review. I appreciate your support and hope to have the pleasure of serving you again soon! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 22, 2023

Its been ok. Casey is great. Service could be better. However its been good. I appreciate the help from Casey he has been very helpful. More

by Kiddisrael29
Recommend Dealer
Yes
Employees Worked With
Casey
Nov 27, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for the great feedback. I appreciate hearing all comments so I can provide the best service to our customers. Please reach out to me if you have any questions or concerns. I look forward to serving you again. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

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