Luther Brookdale Chevrolet Buick GMC

Painless purchase We were in the market for a new Buick Enclave with very specific requirements. The dealership made very effort to find us a vehicle without success. W We were in the market for a new Buick Enclave with very specific requirements. The dealership made very effort to find us a vehicle without success. We then switched to a Chevy Traverse with same requirements. Again the dealership made every effort to meet our needs. This time one was found some distance away and we purchased it. We received a fair price for our trade and paid a fair price for the Chevy. Throughout the entire process everyone at the dealership was very helpful. It was a pleasant experience and painless. More

My 2019 Chevrolet Trax This was my second car leased at this dealer (using the same salesman). I didn’t feel pressured to buy and my preferences in a car were followed. I This was my second car leased at this dealer (using the same salesman). I didn’t feel pressured to buy and my preferences in a car were followed. I left there feeling I would not hesitate to return to purchase my next vehicle. More

Steve Wick & Josh Bluhm We have gotten 3 vehicles in the past 4 years, all equinox, and Steve and Josh have been there to help us with all of them. We look for the two of th We have gotten 3 vehicles in the past 4 years, all equinox, and Steve and Josh have been there to help us with all of them. We look for the two of them when we come in because we know we will get great service. We recommend them to everyone we know. I have any problems with my vehicle settings I know that Steve knows how to fix it. Please don't ever let these two great people go. More

Worst dealership in Minnesota I went to do the oil change with an appointment and they kept me waiting for 2 hours after that they said they haven't touch my car because they are v I went to do the oil change with an appointment and they kept me waiting for 2 hours after that they said they haven't touch my car because they are very busy so I left and made another appointment after few days and same thing again!!!!!!! I called dealership about my extended warranty and no response after talking to service they told me that they send an email to manager and he will be in touch with me at his earliest convenience ! Never had this bad experience at any dealership in Minnesota.I will not suggest anyone to go to GMC Brookdale More

New GMC Acadia Denali Drew was exceptional, freinly and knew his products and made you feel like you knew him for a long time. My wife is a hard sell, but Drew put her at e Drew was exceptional, freinly and knew his products and made you feel like you knew him for a long time. My wife is a hard sell, but Drew put her at ease and we ended up buying on the first visit. Everyone that we talk to were great. We would recommend Luther GMC to anyone. Thanks More

Great experience This was the most painless car buying experience ever! The crew was great, our salesman Orlando took great care of us, and I’m happy with my purchase. This was the most painless car buying experience ever! The crew was great, our salesman Orlando took great care of us, and I’m happy with my purchase. Great detailing, helpful staff, and no pressure. Thanks team!! More

Flat out lie to you "Service driver alert system" light came on. Made an appointment, and they had to replace the Haptic motor in the seat, because the wires broke off. ( "Service driver alert system" light came on. Made an appointment, and they had to replace the Haptic motor in the seat, because the wires broke off. (very common problem apparently) Covered by my extended warranty. (only has 25000 miles on vehicle) Drove it a week later, and the "Service driver alert system" light was on again, and seat was no longer working. Called the dealer, and was told to bring it back in. They called a day later and said it was done again. Asked what they found and Tyler told me it was something on one of the sensors, that was blocking it, and needed special cleaner to get it off. Was informed that I now have to pay to clean the sensor, and pay for the loaner vehicle. Just paid it to get the xxxx out of there. Called Chevrolet, and a tech guy called me back to inform me that if a sensor is blocked for any period of time, it will automatically turn off the front parking assist. NOT trigger a "Service drivers alert system" warning. Stuck a piece of tape over a sensor, and sure enough, it shut it off. Dealer either charged me to recoup money for a faulty installation or part, and Tyler flat out lied to me about the whole thing! More

Easy to deal with I bought a new GMC crew cab from Jacob and Andy. They were so easy to deal with I could hardly believe it. They truly have the best pricing on new tr I bought a new GMC crew cab from Jacob and Andy. They were so easy to deal with I could hardly believe it. They truly have the best pricing on new trucks for anyone serious about looking as I was. They were also overly generous with me when It came to a slight delay in obtaining delivery of my new truck. This is the second new vehicle I purchased from them and I will continue to use this dealership without a doubt More

Excellent customer service Mark is very welcoming and his customer service was excellent! He listened too me and was able to give me everything I was looking for. He is a keeper Mark is very welcoming and his customer service was excellent! He listened too me and was able to give me everything I was looking for. He is a keeper# More

Used Silverado Purchase Deal went well even tho I didn't make it easy. Everybody was helpful and professional and they made it go through smoothly. Got what I wanted. Very ha Deal went well even tho I didn't make it easy. Everybody was helpful and professional and they made it go through smoothly. Got what I wanted. Very happy More