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Luther Brookdale Chevrolet Buick GMC

Brooklyn Center, MN

Overview
Employees
Reviews
Vehicles
4.6
1,411 Reviews
Luther Brookdale is the #1 GM volume dealership in the State. We have more GM inventory than anyone and we are the #1 Certified Pre-Owned dealer in MN. We specialize in guest service. Call, Chat or stop buy today and experience our difference plus get the Luther Advantage with every purchase Including Gas discounts on every gallon! Check us out today located on 694 & Brooklyn Blvd
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6701 Brooklyn Blvd.

Brooklyn Center, MN

55429

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Showing 1,411 reviews

November 26, 2023

Kevin and Tony (finance) was professional and pleasant to work with. The overall experience was very good. More

by erichedblom
Recommend Dealer
Yes
Employees Worked With
Kevin Kallhof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Reil
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone, Eric. We believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

Helpful
November 26, 2023

I’m Always happy with my service and trust the work being completed on my vehicle. More

by jason.norgren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Gadbois
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Nov 29, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for the positive review, Jason, and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

Helpful
November 26, 2023

My service took two days to complete even though I had a 9:00 appointment. More

by rmcl72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer
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Nov 29, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for sharing your experience with us. Here at Luther Brookdale Chevrolet, we work hard to process everything as efficiently as possible. If you would like to discuss more details with us, please contact me directly. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

Helpful
November 26, 2023

This dealership had the vehicles we wanted to test drive and were very knowledgeable about them. The only complaint I have is my wife and I enjoy going on test drives alone and they had no snacks for custom More

by brentotten
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ted Gebre
5.0
This rating includes all reviews, with more weight given to recent reviews.
K-Sandra Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Brent, thank you very much for taking the time to leave us a great review and we appreciate your feedback! I am pleased to hear about your great experience at Luther Brookdale Chevrolet! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

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November 25, 2023

Kept me in the know of what was wrong with the vehicle. Shuttle services was excellent More

by mdubois00
Recommend Dealer
Yes
Employees Worked With
No idea
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Nov 27, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for leaving us your positive review. I am pleased to hear that you were satisfied with the shuttle we provided and the informative service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

Helpful
November 25, 2023

Nice respectful and friendly helpful responsible Curtiss and kind very thoughtful an manerable will refer him to others More

by ROBSON130
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Kallhof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

I cannot thank you enough for your wonderful review of Luther Brookdale Chevrolet and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

Helpful
November 25, 2023

Got me in a vehicle with 0 down with a deal they found and called me with More

by montrail1000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Dorenbush
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Gebre
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mahdi Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for sharing your feedback about your experience. I'm glad to hear that you found a great deal on the car you wanted. If there is anything else that our team can assist you with, please let us know! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

Helpful
November 25, 2023

They were communicative, timely in helping me, and got my vehicle the service it needed. More

by kaitlin.odell99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Vandeusen
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Nov 27, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for reaching out Kaitlin! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

Helpful
November 25, 2023

The people were nice and polite seemed to know what they were talking about knollegable More

by wskattebo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tiffani Jorgenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terri Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Beavens
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for sharing your positive experience. Your feedback will be reviewed with our team. Please do not hesitate to reach out to me to discuss your experience further. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

Helpful
November 24, 2023

Took my truck in for oil change and engine filter replacement. Took my vehicle home and found oil all over my truck and driveway. Called dealership. Brought truck back, they put some kind chemical on More

by tamimassage
Recommend Dealer
No
Employees Worked With
John
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Nov 27, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for alerting us to this issue. Our top priority is delivering 100% customer satisfaction and it’s concerning to hear you feel your experience does not reflect that. I would really appreciate the chance to speak with you regarding this matter. Please contact me at your earliest convenience. I look forward to speaking with you and regaining your trust in our business. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

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