Luther Bloomington Hyundai - Service Center

Great Service! Luther Bloomington Hyundai has consistently provided me with great service. I forgot to mark the online registration form that I would be waiting for Luther Bloomington Hyundai has consistently provided me with great service. I forgot to mark the online registration form that I would be waiting for the car. Normally this would have put me in a position for a 2-3 hour wait. The service folks said they would do their best and my car was ready before the earliest estimate they had given me by 45 minutes. The work is done right and well. More

quick and easy very quick for the check in and making the arrangements for the car rental., also detailed in explaining the service needed. also the gal in the of very quick for the check in and making the arrangements for the car rental., also detailed in explaining the service needed. also the gal in the office was excellent and helpful with the paper work and payment. More

Car has never been fixed and no one cares! I've taken in my vehicle several times and something has always been screwed up. Things weren't plugged in properly, bolts for my engine cover were j I've taken in my vehicle several times and something has always been screwed up. Things weren't plugged in properly, bolts for my engine cover were just left next to my windshield wipers for me to notice later, and most importantly, my engine has never stopped leaking oil after a recall to fix the issue. They've performed the recall more than once, and I still have oil leaking from the engine. I notice the problem when I'm cruising down the road with my children and my vehicle SUDDENLY LOSES POWER BREAKS AND STEERING. This has happened multiple times without a fix and now that I'm outside of warranty, they are telling me I need a new engine and they won't budge a finger to help me. A service manager, finance specialist, and salesman have all promised to call me back and nobody has. Apparently at Luther Bloomington Hyundai your car will put your life in danger and only last for 100,000 miles. More

Rude and incompetent Went in to have my headlight fixed. Told them I thought it was the socket ( I had it at another shop 2 times previously when decided to bring it to lu Went in to have my headlight fixed. Told them I thought it was the socket ( I had it at another shop 2 times previously when decided to bring it to luther where my warrenty was) When they expressed it could be a wiring issue and why didnt I ask previous shop to check wires, I explained we thought it was a socket issue. When they got done with my car later that day, they called me and told me the previous place just didnt plug the light in all the way. This set a red flag because i already knew it was a socket issue because it had fallen out twice already. I feel like Luther completely ignored my request original request by not checking the socket and only plugging it back in but she assured me this fixed the issue. Sure enough on my way home the light went out again. When I called on the issue and talked to who I believe he said his name was Pao, (could be wrong but that is what I heard when I went back to listen to the recording)He started off by telling me that the service agreement I signed, did not mention a socket, only a diagnostic of the light (which I thought a diagnostic would include checking the socket, not just simply stopping because the light worked once they plugged it in. Knowing it had already fallen out twice the week prior). I could tell he was trying to blame me the minute he said that " the service order I signed stated a diagnostic, nothing about a socket." I signed the paper because I had the conversation about the socket verbally with the service writer and was assured the diagnostic would include this. After a very rude and insulting conversation of me finally proving my point He then went in to tell me I should be lucky they didnt charge me for plugging in the light at all, then went on to tell me he charged my card for 150$ for smoking in the rental. I WAS NOT SMOKING IN THAT RENTAL. I will never go back here and will continue to tell everyone of my 25 different clients every single day how dishonest, rude and manipulative they were to me. More

professional & courteous They had to get a part from Burnsville and still had the car ready at time they gave me whet I checked in. We'll be in a few months😋 They had to get a part from Burnsville and still had the car ready at time they gave me whet I checked in. We'll be in a few months😋 More

Great service I needed a repair and I was told the time frame would be 1 hour. My car was ready in about 40 minutes! As always, Luther takes great care of their cu I needed a repair and I was told the time frame would be 1 hour. My car was ready in about 40 minutes! As always, Luther takes great care of their customers! More

oil change & tire rotation Had oil changed and tires rotated on Wednesday 09/28/2016. Was completed in a timely manner. will highly recommend Luther Bloomington Hyundai for an e Had oil changed and tires rotated on Wednesday 09/28/2016. Was completed in a timely manner. will highly recommend Luther Bloomington Hyundai for an excellent experience when I purchased my 2013 Elantra in November of 2013. this is the BEST car I have ever owned in over 50 years. More

Outstanding Service Hyundai in Bloomington yet again exceeded my expectations. Customer service is very important to me and I take it seriously how I am treated when I am Hyundai in Bloomington yet again exceeded my expectations. Customer service is very important to me and I take it seriously how I am treated when I am at a place of business. Hyundai staff always gives me a warm welcome, is upfront about costs, is extremely courteous of my time (almost always getting me out of there in less time than I think it will take) and have a very comfortable waiting area complete with a kids room (which I use with my one year old). More

Service Took my car in for tire rotation and oil change. Coupons sent to my email I brought with me, only to find out I can only use 1 at a time...read the fi Took my car in for tire rotation and oil change. Coupons sent to my email I brought with me, only to find out I can only use 1 at a time...read the fine print, folks. I was very disappointed, that I have to make a 2nd trip to have the tires done. I only got the oil changed...seems silly indeed!!! Thanks to Tony for resetting my car phone, you're the best!! More

Zippy, professional and thorough 1 hour only, and the car is clean, ready for winter and set. Coupon used made very affordable. Asked for inside windshield cleaned too. Excellent 1 hour only, and the car is clean, ready for winter and set. Coupon used made very affordable. Asked for inside windshield cleaned too. Excellent More