Luther Bloomington Hyundai - Service Center

Rare Customer Service Customer Service is rare to find these days. Jamie Tressider has taken care of me twice now and could not be happier with Luther Hyundai. The first ti Customer Service is rare to find these days. Jamie Tressider has taken care of me twice now and could not be happier with Luther Hyundai. The first time I had my days mixed up and came in a few days before my actual appointment date. Jamie got me in and out right away and did not have to come back again on the correct day. A time saver for me, and it was my error. Recently, I was in for a service appointment and was notified of an emissions issue that would require an expensive repair. Of course not covered under my additional service policy I bought when I purchased the car from another dealership. The part was special ordered and I came back for the repair. Much to my surprise, Jamie went to bat for me to have covered under warranty as just outside of the window. He was succesful and the repair was covered. I cannot thank Jamie enough for his effort and for taking care of me. Thank you! More

Quick Action Quick action on getting the repair parts and making the needed repairs. Appreciated being provided an Genesis 80 as the loaner car. Enjoyable to dr Quick action on getting the repair parts and making the needed repairs. Appreciated being provided an Genesis 80 as the loaner car. Enjoyable to drive. More

Work completed in time predicted. Originally told one hour when I made the appointment. But when I arrived Nancy informed that they were a bit behind and I might be there 90 min., whi Originally told one hour when I made the appointment. But when I arrived Nancy informed that they were a bit behind and I might be there 90 min., which is how it turned out. More

Seatbelt Recall I had to bring my car in for a recall on the seatbelt and also to have a lightbulb for my license plate. It was done in about 45 minutes. I had to bring my car in for a recall on the seatbelt and also to have a lightbulb for my license plate. It was done in about 45 minutes. More

oil change I love coming out to Bloomington Hyundai. The coffee is good, love the Animal Crackers, and the lounge is very comfortable AND you get your car washed I love coming out to Bloomington Hyundai. The coffee is good, love the Animal Crackers, and the lounge is very comfortable AND you get your car washed! Seriously, I think the service out here is superb. While I could take the car to a local mechanic to get the oil changed, I prefer to drive the 22 miles to Luther Bloomington Hyundai to have it serviced s I know they will be very thorough! Highly recommend! More

CONCISE, CLEAR, PROMPT WORK AND EXPLANATION OF ISSUES OVERALL, POSITIVE EXPERIENCE. FAST, EFFICIENT COVERAGE OF ISSUES AND REPAIRS. JAMIE MANAGED ISSUES AND EXPLANATIONS IN CLEAR, CONCISE MANNER AND FOLL OVERALL, POSITIVE EXPERIENCE. FAST, EFFICIENT COVERAGE OF ISSUES AND REPAIRS. JAMIE MANAGED ISSUES AND EXPLANATIONS IN CLEAR, CONCISE MANNER AND FOLLOWED UP WITH DIRECTIONS UP TO RECLAIMING VEHICLE AND LEAVING DEALERSHIP. EXCELLENT PERFORMANCE. ISSUE FOR SERVICE WAS RECALL ON MANUFACTURER CLAIM FOR SERVICE REPAIRS. More

Great service; great advice I brought my Hyundai in for routine service and they treated me as usual - like a VIP. They completed only what was needed and advised me on things to I brought my Hyundai in for routine service and they treated me as usual - like a VIP. They completed only what was needed and advised me on things to look out for in the future. A great experience! More

Excellent Service Experience After an unusual problem with my battery Alex, Tracy and Jamie were able to work out all the details, replace the battery and get me on my way. A gre After an unusual problem with my battery Alex, Tracy and Jamie were able to work out all the details, replace the battery and get me on my way. A great group to work with! More

Fast, excellent customer service, informative and efficient. I've used this dealership for a couple of recalls. I decided to purchase tires on one visit, price competitive! Always good quality service here! J I've used this dealership for a couple of recalls. I decided to purchase tires on one visit, price competitive! Always good quality service here! Jamie was fantastic! More

SPEEDY COUTEOUS SERVICE JAMIE WAS GREAT. Speedy check in. I went to lunch and had short wait before car was ready, washed and ready to go. Jamie explained everything. JAMIE WAS GREAT. Speedy check in. I went to lunch and had short wait before car was ready, washed and ready to go. Jamie explained everything. More