Luther Bloomington Hyundai

Initially advertising from Luther Bloomington Hyundai Mitsubishi brought us in. We were greeted quickly by a friendly sales person. Upon determining our needs, the sales person found vehicles on the lo Mitsubishi brought us in. We were greeted quickly by a friendly sales person. Upon determining our needs, the sales person found vehicles on the lot that met our needs and we test drove them. After our test drive, our sales person found a vehicle that was coming in a couple weeks and completed the paper work. The vehicle actually arrived ahead of schedule and was exactly what we wanted. The paper work process was effortless and timely. We were soon down the road with our new car. Follow up has been excellent. More

I hasve been driving older vehicles for over thirty years, and finally decided to buy new. I looked and thought and drove various models from many dealers for a long, long time. When Hyundai came out w years, and finally decided to buy new. I looked and thought and drove various models from many dealers for a long, long time. When Hyundai came out with the new Elantra in DEC. 2010, it was exactly what I was looking for - very stylish, small with lots of room inside (sounds contradictory), incredible gas mileage, all the features I wanted (everything). I stopped and met Greg LaTourelle out in the lot. We had a great relationship right from the start. This car was in short supply, so Greg called me in Arizona to tell me what was coming in. I put money down and he held it for several weeks. Excellect experience - would recommend to anyone. The car is fantastic - obviously the best I have ever owned. The color was not my first or second choice, but after seeing it, it is much better than my first two choices. I now know that I would have tired of the colors I first picked. Love the car - it truly turns heads. More

The sales person I had, Mr. Tracy DeBruzzi focused on specifics and he did not attempt to 'steer' my purchse decision toward more features or an higher priced vehicle. He answered questions succinctly. specifics and he did not attempt to 'steer' my purchse decision toward more features or an higher priced vehicle. He answered questions succinctly. Much of our interchange took place via email, making my evaluation much easier, as compared to playing phone tag, or having to drive from Monticello to Bloomington just to gather information and look at the cars on the lot. Similarly the finance person Noah explained features in an understandable manner encouraging a possible add on sale, in my case the 100,000 10 year warranty, by merely noting "in five years the price of labor could be around $200 and hour. A couple of repairs could cost more than $1299." Both men reviewed all aspects of the paperwork, and literature that I needed to know. Tracy showed me the Luther customer service operation, emphasizing the need to do the regular maintenance on my 2011 Accent. Stephen E. Warren More

Tracy did an outstanding job selling us our 2011 Sonata. First car we have purchased entirely over the internet! Tracy stayed 90 minutes past closing time on a Saturday night to close the deat. Outstandin First car we have purchased entirely over the internet! Tracy stayed 90 minutes past closing time on a Saturday night to close the deat. Outstanding! Follow up call 3 days later to see if we had any questions. Top customer service. Deal with Tracy if you can. Sincerely, Lee More

I test drove a car and Brandon went with. Helpful, not pushy, informative, friendly. I reconnected with Bloomington Luther Hyundai through Consumer Reports Build and Buy. Luther Hyundai had the car I wa pushy, informative, friendly. I reconnected with Bloomington Luther Hyundai through Consumer Reports Build and Buy. Luther Hyundai had the car I wanted at the right price. Tracy emailed a response to my inquiry incredibly quickly. He was friendly and not pushy about making the deal. He answered my questions and called or emailed promptly. This is my first new car. I talked with Tracy on Wednesday and had my car on Friday. Tracy acts like a regular guy, not pushy sales talk. When he realized I was concerned about price, he did not try to push any extras. Eric, the finance guy, was also friendly, easy to talk with and not pushy about the extras that can add a lot to the price of a car. I would recommend this dealership for making the experience very positive and easy. More

Looking for a new car wanted to buy a Mustang. Research lead me to check out the Genesis Coupe. One drive and I was sold. Great price - great car. The car was ready when I arrived to pick it up, clean and lead me to check out the Genesis Coupe. One drive and I was sold. Great price - great car. The car was ready when I arrived to pick it up, clean and full of gas. All the paperwork went smooth and the terms were great. The whole transaction was great, More

To Date (sijce June 2007 when I purchased my Santa Fe, the Service Department has been very helpful, efficient in their explanation/service on my vehicloe....I appreciate their explanations, and helpfulne the Service Department has been very helpful, efficient in their explanation/service on my vehicloe....I appreciate their explanations, and helpfulness....especially, Po and Mike...... In addition, when I bought the vehicle the salesperson was excellent (altho he's no longer with the dealership)..everyone was helpful and made the experience much more pleasant than some that I've had. Thank You More

I visited Luther through the USAA internet program. Darell Hanson contacted me by phone and email. We corresponed by email and set up a time for a test drive. Darell was knowledgeable about the Sonat Darell Hanson contacted me by phone and email. We corresponed by email and set up a time for a test drive. Darell was knowledgeable about the Sonata and was able to answer my questions. No upsell pressure and the price I was quoted was the one given through USAA. The price for my trade in was also the price I had researched myself. I would recommend this dealership and Darell to anyone looking for a Hyundai. I usually dread going to purchase a car even when I know what I want and the price I am willing to pay. The whole process was smooth. I am willing to purchase future vehicles there provided I continue to enjoy my Sonata. More

Wanted to buy a Tuscon but all they had were bright blue and brown in the GLS model. They pushed to bump us into the higher-end model (and price) and when we refused said they could get a black, silver, or and brown in the GLS model. They pushed to bump us into the higher-end model (and price) and when we refused said they could get a black, silver, or white one from neighboring dealers within a week. After 2 weeks and no contact from the dealer, we saw a silver GLS on their online inventory. When we called and asked if it was our car, we were told it would be $1k more than the price we were originally quoted. We were extremely disappointed and felt like we weren't taken as serious customers. We went to Morrie's and bought a Nissan Rogue instead (and walked out with it that very same day). More

Tracy helped us get the bluetooth phone and streaming radio via phone to work on the Sante Fe. He also showed us how to use the features and got answers to our questions about the car. We had been concer radio via phone to work on the Sante Fe. He also showed us how to use the features and got answers to our questions about the car. We had been concerned about the seating room and he answered the concerns. He was also knowledgeable about what features were on the car. He did not try push which was something we appreciated. He also honored the USAA price. We were very satisfied that he was our sales associate. More