Luther Bloomington Hyundai

Good Job They changed my oil and informed me I had a headlight out and needed a cabin air filter and engine air filter. The waiting area was comfortable. They changed my oil and informed me I had a headlight out and needed a cabin air filter and engine air filter. The waiting area was comfortable. More

Awesome, Awesome!! I left my vehicle at the shop on Sunday and left the key in drop box. Went out of town for a week and when I came back my car looked great, clean and I left my vehicle at the shop on Sunday and left the key in drop box. Went out of town for a week and when I came back my car looked great, clean and Ran so well. Will do this again if I ever need service again. More

Title Overall experience good. Salesman did very little in talking about the car.and there is no owners manual. it was a car that sold itself. Big reason Overall experience good. Salesman did very little in talking about the car.and there is no owners manual. it was a car that sold itself. Big reason car was bought is dealership replaced transmission and used this as a selling point. More

Service was awesome! Everyone was friendly and the purchase was handled in a timely manner. Would recommend this dealership to everyone looking to buy or lease a car. purchase was handled in a timely manner. Would recommend this dealership to everyone looking to buy or lease a car. More

So far so good, but I haven’t actually picked up my vehicle yet. There was a crack on the windshield of the SUV I bought so it was supposed to be replaced...picking up tomorrow... so I’ll have to repor vehicle yet. There was a crack on the windshield of the SUV I bought so it was supposed to be replaced...picking up tomorrow... so I’ll have to report back. Tracy has been very good so far. More

Good, fast service I keep coming back because this is a dealer that cares about its customers after the sale. Always prompt, always knowledgeable and never trying to sel I keep coming back because this is a dealer that cares about its customers after the sale. Always prompt, always knowledgeable and never trying to sell me something I don't need. In a word, reliable. More

recall on car Had a recall on my car and was fixed also had some kind of noise but could not find it but they did and fixed it. Thank you Had a recall on my car and was fixed also had some kind of noise but could not find it but they did and fixed it. Thank you More

Returning Customer Loved the service a few years ago. Decided to upgrade my car and Andy was very helpful and friendly. He was able to get what I was looking for and was Loved the service a few years ago. Decided to upgrade my car and Andy was very helpful and friendly. He was able to get what I was looking for and was able to get me out as fast as possible. More

GREAT Customer Service! Sean was the service agent that helped me with my 30,000 mile service appt. Besides that scheduled maintenance, I had 2 small nuts that fell off on m Sean was the service agent that helped me with my 30,000 mile service appt. Besides that scheduled maintenance, I had 2 small nuts that fell off on my trunk hatch and had a problem with my Bluetooth connection. He told me the Bluetooth problem required a $150 diagnostic charge. I declined. Sean offered to ask the technician to connect their phone to rule out the problem was with my phone. That was very nice. My appointment ended up being 30 minutes LESS than he quoted. I was very comfortable in their waiting room but was happy to be able to get back to work earlier than expected. I was also pleased to see that my 2014 Tucson (purchased new from this dealership) received a totally GREEN report card. I feel the daily care of my car was reflected in the report. They replaced the nuts for free and didn't find "problems" just to get more money out of me. After I paid for the scheduled service, Sean offered to sit in my car with me and look at my phone connection to Bluetooth. It turned out that my connection needed adjustments both on my phone and the cars touch screen. Sean spent the time to do both. I am not tech savvy and would have never been able to do the corrections that he did. I am grateful to Sean and his commitment to great customer service. Thank you Sean and Bloomington Hyundai. You went beyond my expectations to help me :) You deserve every one of those 5 stars! More

Second Purchase, Same Great Service Purchased our second Hyundai in the past year from Luther Bloomington Hyundai with great service again from Paul and the entire team. There was no pr Purchased our second Hyundai in the past year from Luther Bloomington Hyundai with great service again from Paul and the entire team. There was no pressure but appropriate level of communication as we explored options over a month time period and was given a fair trade in value when we finally made a decision. Paul let me know about both used vehicle options as well as new vehicle options based on our needs while we were evaluating whether to replace an existing vehicle. More