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Luther Bloomington Hyundai

Bloomington, MN

4.5
6,592 Reviews
We are the newest and most convenient Hyundai dealer serving the Twin Cities of Minneapolis, St. Paul and the surrounding communities. Our new, State-of-The-Art campus features many of the amenities one would expect. Complimentary Wi-Fi, an assortments of snacks, FRESH fruit, bottled water, Starbucks Coffee as well as teas, cider and hot chocolate. Relax in our comfortable waiting lounge with a business center and children's play area. We are the first Hyundai dealer to offer evening and Saturday service for our guests. Minnesota's Customer Satisfaction leader and winner of the Prestigious Hyundai Customer Satisfaction Banner. Come see why Luther Bloomington Hyundai is THE place to buy or service your Hyundai! Complimentary loaner cars and shuttle.
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4801 American Boulevard West

Bloomington, MN

55437

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Showing 6,592 reviews

August 19, 2020

Prompt and friendly welcome upon arrival for appointment. Advised of recall and other recommended service and given estimate on cost and wait time. Work completed on time. More

by halolson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Ogrezovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2020

This dealership is awesome! Everyone seems to be very professional and helpful. I had troubles with my Android Auto and I had 3 Sales/Service guys trying to help me out with it. It was awesome! We didn't More

by Tucsongirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Inda Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark
August 18, 2020

Covid makes CS a bit challenging I’m sure. The salesperson was cordial and attentive. I did not like the finance person. I should have walked away from this sale. More

by CMSHELTON81
Price
Recommend Dealer
No
Employees Worked With
Romelo Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Burfield
2.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2020

Josh was awesome. We did a lot of communicating via text and email and he was always very prompt with his responses. Very easy process. Very happy with my car and the experience I had at the dealership. More

by KJLIESKE7970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Thomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kassia Olejnicak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Burfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2020

Good experience in terms of value and vehicle quality, but the negotiations were unnecessarily drawn out. Romelo was easy to work with and very responsive, though. More

by NCLAURICELLA82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Romelo Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2020

Very satisfied with Bloomington Hyundai. They identified the issue and got it fixed quickly. Have been here multiple times and have always had a pleasant experience! Thanks More

by jolenegunner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin McCutcheon
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2020

We love dealing with Luther Bloomington Hyundai. Its a pleasant process and pretty quick. Any delays were because we could decide. Andy Jones is great More

by PSGUMS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2020

Great customer service from both the sales and financial agents. Everything was easy and smooth and the people we worked with were great. It was a friendly and relaxed process! More

by AVANTHOMME318
Recommend Dealer
Yes
Employees Worked With
Josh Thomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Sidhom - 5 stars
August 16, 2020

They have a general manager Who humiliate , harass the customer and even deny entry into the building lobby area where we wait between services which is unethical & unprofessional More

by sureshk.mynam
Recommend Dealer
No
Employees Worked With
Alex Irlin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Ogrezovich
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Boogren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin McCutcheon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carleen Shimanski
Aug 16, 2020 -

Luther Bloomington Hyundai responded

Bloomington Hyundai gave this customer a loaner vehicle while we fixed the customers car. The customer damaged the vehicle and now has to be assessed for frame damage. Instead of getting the damage fixed, the customer choose to drive the loaner vehicle to Indiana, where he lost the key to the vehicle in a lake. Furthermore, the customer decided not to pay tolls in Illinois and also got a speeding ticket in Wisconsin. When the vehicle was finally returned to our service dept, there was hail damage on the car, and the customer refused to file a claim for the damage. Yes, he was not allowed into the lounge area so he would not create a scene. Our loaner agreement clearly states not to leave Minnesota or Wisconsin. Our loaner agreement clearly states that the customer is responsible for any damage just like when you rent a vehicle. We did our best to be patient with Mr. Suresh but unfortunately, he should take responsibility for his actions. Lastly, most of the employees tagged in this post were not involved whatsoever, why give people a 1 Star when you had zero interaction with those employees?!

August 16, 2020

I had a great experience with Luther Bloomington Hyundai! Their Finance manager, Mike Sidhom, went the extra mile to get me a great deal on my Santa Fe with really low interest financing. This is the sixth t More

by AUSTINNENE
Recommend Dealer
Yes
Employees Worked With
Adrian Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Sidhom five stars!
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